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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
You benefit from an out-of-the-box, native cloud solution, designed as the central entry point to manage your SAP landscape with content-driven guided implementation and highly automated operations.
SAP Cloud ALM is included in your cloud subscription containing Enterprise Support, cloud edition and in SAP Enterprise Support.
Experience a harmonized, content-driven implementation approach for the intelligent, sustainable enterprise.
Ensure smooth business operations and increase business process execution quality and performance.
Facilitate collaboration and transparency along the entire end-to-end SAP service delivery process.
Check the SAP Cloud ALM Roadmap regularly for updates and outlook!
Expand your knowledge with expert content detailing setup, configuration and usage of SAP Cloud ALM processes and capabilities.
Join SAP Community to interact with customers, partners and SAP experts. Learn from blogs and articles, discuss open questions or share your knowledge in your own blog posts and by answering questions.
Take advantage of various offerings for SAP Cloud ALM to jumpstart your cloud transformation journey.
Use the learning portal to build up your skills and improve you knowledge about SAP Cloud ALM.
Meet our experts to learn in interactive sessions, strategy talks or deep-dive classes. We offer a wide range of virtual and on-site events for you to learn and to get your questions answered!
This monthly newsletter helps you to stay informed about updates and events relating to SAP's ALM offerings.
Submit and vote on improvement requests to influence the direction of SAP Cloud ALM through direct engagement with SAP experts.
SAP Cloud ALM provides value to customers by:
There is no license for SAP Cloud ALM. According to the SAP Cloud ALM usage rights, customers with SAP Cloud Service subscriptions containing Enterprise Support, cloud editions, with SAP Enterprise Support, or with Product Support for Large Enterprises are entitled to use one SAP Cloud ALM tenant per customer number free of charge.
Customers can select their preferred data center location When requesting an SAP Cloud ALM tenant, customers can select their preferred data center location. Please refer to the technical information(opens in new tab) on the SAP Cloud ALM homepage for more information regarding SAP Cloud ALM data center locations.
Please refer to How to get started with SAP Cloud ALM to learn about requesting SAP Cloud and doing the basic configuration.
An interactive table supported solutions is available in the SAP Help Portal. This includes cloud services and on-premise systems..
Yes, SAP Cloud ALM supports all types of implementation and change projects, including the conversion from ECC to SAP S/4HANA Cloud, private edition. Please refer to SAP Cloud ALM for Implementation(opens in new tab) and lean selective data transition(opens in new tab) for details.
Yes, SAP Cloud ALM is a central monitoring platform for the entire solution landscape, including custom apps and extensions built on SAP BTP. This helps e.g., to locate process disruptions, to identify communication issues between SAP applications and custom applications or extensions built on SAP BTP, or to check the performance of the extensions. Please refer to the SAP Cloud ALM for operations(opens in new tab) overview for details.
SAP provides new SAP Cloud ALM functionality and extends existing capabilities frequently. Information about the enhancements is published in the Whats New section(opens in new tab) of the documentation. In addition, we provide What’s New sessions(opens in new tab) each quarter.
Details are available at Transition to SAP Cloud ALM
For more information regarding SAP Cloud ALM please refer to:
For more questions, please take a look at our extensive Question & Answers list.