Contact Us

Use one of the support paths below to request assistance from SAP

Technical Assistance
SAP Product Support

If you are experiencing an issue with your SAP products, and you are unable to find a solution using the SAP Support Knowledge Search, you can:

  • Start an Expert Chat
  • Schedule an Expert session
  • Report an incident to SAP Product Support
  • Use Incident Solution Matching
  • Try SAP Built-In Support

Non-Technical Assistance
Customer Interaction Center (CIC)

The Customer Interaction Center (CIC) is available 24 hours a day, 7 days a week, 365 days a year. CIC provides a central point of contact for non-technical queries such as:

  • SAP ONE Support Launchpad
  • User Management
  • Incident Management
  • Software Downloads
  • License Keys
  • Support Offerings and Remote Services
  • Webinars and Info Sessions

Additional Resources

SAP Help Portal

SAP Community

Contractual Questions

Support Portal Feedback