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Technical Assistance
Request product support from SAP
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Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
The Customer Interaction Center is available 24 hours a day, 7 days a week, 365 days a year. CIC provides a central point of contact for queries such as existing incidents & SAP for Me navigation, S-user ID & Universal ID. If you have any questions about these or other support topics, please do not hesitate to contact CIC.
Explore SAP Support: CIC [video]
To learn more about SAP Support, please review Getting the Most From Your Support.
The Customer Interaction Center can:
If you are experiencing an issue with the functionality of your SAP solution, and you are unable to find a solution using the SAP Support Knowledge Search, you can access the following channels through the Get Support card in SAP for Me:
Or use SAP Built-In Support if your SAP solution is already supported. Learn more
For acquired companies, additional support information is available on our Acquired Companies support page.
SAP Fieldglass Administrators, Program Office Managers, and Manage Service Providers should contact support via SAP for Me.
For SAP Fieldglass end-user support (including workers, suppliers, and buyers):
Authorized support contacts please use the support contact number that was provided. For general inquiries please: