Customer Interaction Center (CIC) Worldwide Telephone Directory

SAP Customer Interaction Center (CIC)
Worldwide Telephone Directory

Contact us for all your SAP non-technical queries. We are here to support you – 24 hours a day, 7 days a week, 365 days a year. CIC can help with non-technical queries such as:

SAP ONE Support Launchpad

User management

Incident management

Software downloads

Systems & installations

License keys

Remote services

Info sessions

Portal & launchpad demos

In many countries, the toll-free number

for contacting SAP support is accessible through landline phones and some mobile providers. It gives you access to a service menu that allows you to select the specific SAP product area you require, connecting you directly to an SAP support representative.

Country Phone number Alternative phone number
Afghanistan
+65 6723 1024
 
Albania
+49 1802 260260
 
Andorra
900998311
 
Argentina
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone numbers 0800 4441284 or +54 11 5078 9775.
Armenia
+7 499 7056137
 
Australia
0011800 CALL-1-SAP
Alternatively, you can use the telephone numbers +61 871001324 or 1800 081 923 (toll-free).
Austria
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0800 295077.
Azerbaijan
+7 499 7056137
 
Bahrain
+973 16500498
Alternatively, you can use the telephone number 80006707 (toll-free).
Bangladesh
+91 80 4329 8300 or
+91 80 6779 8300
 
Belarus
8~10800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number +7 499 7056137.
Belgium
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0800 75886.
Bolivia
+54 11 50789775
 
Bosnia and Herzegovina
+49 1802 260260
 
Brazil
0800 762 5586 Alternatively, you can use the telephone numbers 0800 8914919 or +55 11 41308151.
Bulgaria
00800 CALL-1-SAP
Alternatively, you can use the telephone number 8001104973.
Cambodia
+65 6723 1024
 
Canada
+1 866 660 3577
Alternatively, you can call 011800 CALL-1-SAP from any fixed landline phone.
Chile
1230 0204255 or
+56 2 2898 8270
 
China
400 620 2008 or
+86 411 8483 6717
For SuccessFactors cloud products support in China, please contact China DataCom on +86 400 830 8821.
Colombia
01800 0125519
 
Croatia
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0800 222530
Cyprus
00800 CALL-1-SAP
Alternatively, you can use the telephone number 80094380.
Czech Republic
00800 CALL-1-SAP
Alternatively, you can use the telephone number 800 143246.
Denmark
00800 CALL-1-SAP
Alternatively, you can use the telephone number 8088 9491.
Ecuador
0 800 4357727 or
0 1800 9154889 or
+58 212 267 8344
 
Egypt
+973 16500498
 
Estonia
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number 800 0049021.
Finland
990800 or 996800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number 0800 919487.
France
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0800 910253.
Georgia
+7 499 7056137
 
Germany
00800 CALL-1-SAP
Alternatively, you can use the telephone number 01802 260260 (24x7).
Greece
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number +30 21 1198 0952.
Guyana
0 800 4357727 or
0 1800 9154889 or
+58 212 267 8344
 
Hong Kong
006800 CALL-1-SAP
(001800 CALL-1-SAP if calling via Telstra)
Alternatively, you can use the telephone number +852 3013 4737. If you experience issues dialing any of these numbers, please use +852 2150 2633.
Hungary
00800 CALL-1-SAP
Alternatively, you can use the telephone number 068 0016601.
Iceland
00800 CALL-1-SAP
Alternatively, you can use the telephone number 800 8868.
India
000 800 0490029
Alternatively, you can use the telephone number +91 80 4329 8300.
Indonesia
001 803 8529060 or
+62 21 3003 2733
 
Ireland
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number 1800 800 350.
Iraq
+973 16500498
 
Israel
00800 CALL-1-SAP
Alternatively, you can use the telephone number 1809349055.
Italy
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number 800 789009.
Japan
0120 332 909
Alternatively, you can use the telephone number +81 3 4579 5992.
Jordan
+973 16500498
 
Kazakhstan
+7 499 7056137
 
Kuwait
+973 16500498
 
Kyrgyzstan
+7 499 7056137
 
Laos
+66 2787 3375
 
Latvia
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number 8000 2982.
Lebanon
+973 16500498
 
Libya
+973 16500498
 
Liechtenstein
0800 562643
 
Lithuania
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number 8800 30694.
Luxembourg
00800 CALL-1-SAP
Alternatively, you can use the telephone number 8002 3076.
Macau
+852 3013 4737
 
Macedonia
080090450
 
Malaysia
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number +60 3 7724 0057.
Malta
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number 800 62058.
Mexico & Central America (Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama)
01 800 123 3218 or
+55 11 41308151
 
Moldova
+7 499 7056137
 
Monaco
80093485
 
Mongolia
+65 6723 1024
 
Montenegro
+353 91 432764
 
Myanmar
+65 6723 1024
 
Netherlands
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0800 0220683.
New Zealand
00800 CALL-1-SAP
Alternatively, you can use the telephone number +64 98010171.
Norway
00800 CALL-1-SAP
Alternatively, you can use the telephone number 800 11739.
Oman
+973 16500498
 
Pakistan
+65 6723 1024
 
Palestinian Territories
+973 16500498
 
Papua New Guinea
+65 6664 6363 or
+61 2 9935 4660
 
Paraguay
+54 11 50789775
 
Peru
0800 78709
 
Philippines
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number +63 2 705 2455.
Poland
00800 CALL-1-SAP
Alternatively, you can use the telephone number 00800 4911572.
Portugal
00800 CALL-1-SAP
Alternatively, you can use the telephone number 800849195.
Qatar
+973 16500498
 
Romania
00800 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number +353 91 432764.
Russian Federation
810800 CALL-1-SAP
Alternatively, you can use the telephone number +7 499 7056137.
Saudi Arabia
800 850 0115 — Bharti Airtel fixed and mobile, Mobily and Zain
 800 844 0445 — Saudi Telecom (STC) fixed and mobile
 
Serbia
+353 91 432764
 
Singapore
001800 CALL-1-SAP
Alternatively, you can use the telephone number +65 6723 1024.
Slovakia
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0800 049019.
Slovenia
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0800 80280.
South Africa
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0800 981539 (VoIP-friendly).
South Korea
001800 CALL-1-SAP or
002800 CALL-1-SAP
Alternatively, you can use the telephone number +82 2 3483 3946.
Spain
00800 CALL-1-SAP
Alternatively, you can use the telephone number 900998311.
Sri Lanka
+91 80 4329 8300 or
+91 80 6779 8300
 
Sudan
+973 16500498
 
Suriname
0 800 4357727 or
0 1800 9154889 or
+58 212 267 8344
 
Sweden
00800 CALL-1-SAP
Alternatively, you can use the telephone number 020 799925.
Switzerland
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0800 562643.
Taiwan
00800 CALL-1-SAP
Alternatively, you can use the telephone number +886 2265 07689.
Tajikistan
+7 499 7056137
 
Thailand
001800 CALL-1-SAP
Alternatively, you can use the telephone number +66 2787 3375.
Trinidad & Tobago
1800 2031397
 
Turkey
00800491 CALL-1-SAP
Alternatively — or if using a mobile phone —, you can use the telephone number +90 216 633 03 51.
Turkmenistan
+7 499 7056137
 
Ukraine
+7 499 7056137
 
United Arab Emirates
8000 444 0644
 
United Kingdom, UK (England, Scotland, Wales and Northern Ireland)
00800 CALL-1-SAP
Alternatively, you can use the telephone number 0808 1012 181.
United States of America, USA
+1 412 3607869
Alternatively, you can use the telephone number 1800 677 7271.
Uruguay
+54 11 50789775
 
Uzbekistan
+7 499 7056137
 
Venezuela
0 800 4357727 or
+58 212 267 8344
Alternatively, you can use the telephone number 8555936187 (toll-free).
Vietnam
+65 6723 1024
 
Yemen
+973 16500498
 

If you are unable to connect with CIC via the number provided for your country or there is no SAP subsidiary in your country, please call our Ireland Support Center +353 91432764.

Service menu — What you will hear when calling us

Thank you for calling SAP Product Support. Please choose from one of the following options:

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  • For SAP money, customer and suite Cloud products support, please press 4.
  • For SuccessFactors Cloud products support, please press 5.
  • For any other SAP products and services, including SAP HANA Enterprise Cloud and Sybase 365 known as SAP Digital Interconnect, please press 6.
  • To listen to the menu in another language, please press 7.
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