SAP Notes vs Knowledge Base Articles

SAP Notes:

  • 80% of SAP Notes contain coding corrections
  • Solve complex technical issues
  • Note Assistant helps customers to implement SAP Notes and recognizes dependencies on SAP Notes and support packages that have already been implemented.

My SAP Notes & KBAs Help

Knowledge Base Articles:

  • Previews are available on search engines. If you add the term 'KBA' to your search, you will increase the relevancy of your results.
  • Case-specific documents

Special SAP Notes & Knowledge Base Articles

We know that it's important to get the information you need, and that is relevant for you. Access our SAP Notes notification applications to see what type of information is the right fit for you.

The Expert Search is a powerful tool that lets you retrieve notes based on advanced selection criteria that you can save for future use. Read this blog to learn how the Expert Search notifies you about any notes you are interested in, e.g. for your Analytics product.

Guided Answers

Guided Answers help you troubleshoot and find solutions to your technical problems using a step-by-step guide. 

SAP experts document exact steps for analyzing issues and make that available to you.

Use Guided Answers

Side-Effects of SAP Notes

When applying support packages, some SAP Notes may cause harmful side-effects in other areas of your SAP system. When SAP identifies this situation, to correct the side-effect problem a new SAP Note will be created and included in a future support package.

  • If you are planning to apply one single support package, the Support Package Overview page in the Software Downloads application gives an indication on which additional notes you need to apply to correct any side-effect conditions.
  • In case a more complex system upgrade is planned, the Maintenance Planner is the right tool.

How to retrieve a list of side-effects