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Technical Assistance
Request product support from SAP
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Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
In the SAP ONE Support Launchpad, search a variety of repositories; including SAP Notes, SAP Knowledge Base Articles (KBAs), SAP Community content, documentation and more. Or use Expert Search, which retrieves SAP Notes and Knowledge Base Articles based on advanced selection criteria.
SAP Notes:
Knowledge Base Articles:
You can find preview versions of Knowledge Base Articles on search engines such as Google, Bing and Yandex. If you add the term 'KBA' to your search, you will increase the relevancy of your results.
We know that it's important to get the information you need, and that is relevant for you. Access our SAP Notes notification applications to see what type of information is the right fit for you.
HotNews
Review priority 1 (very high) SAP Notes to resolve and prevent issues in SAP systems.
Security Notes
Review important action items and patches to ensure the security of your systems.
Security Notes in the Launchpad
Learn more about SAP Security Notes
Legal Change Notes
Review requirements caused by changes, announcements and corrections in legal regulation.
SAP TopSolutions
Review the most successful SAP Notes and KBAs of a primary application area, or a sub-area, reported on confirmed incidents.
The Expert Search is a powerful tool that lets you retrieve notes based on advanced selection criteria that you can save for future use. Read this blog to learn how the Expert Search notifies you about any notes you are interested in, e.g. for your Analytics product.
Note Assistant helps you implement specific SAP Notes. It recognizes dependencies on SAP Notes, support packages, and modifications that have already been implemented, which helps to ensure you implement all appropriate fixes for your SAP solutions.
Guided Answers help you troubleshoot and find solutions to your technical problems using a step-by-step guide. SAP experts document exact steps for analyzing issues and make that available to you.
When applying support packages, some SAP Notes may cause harmful side-effects in other areas of your SAP system. When SAP identifies this situation, to correct the side-effect problem a new SAP Note will be created and included in a future support package.
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