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Technical Assistance
Request product support from SAP
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Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
SAP's Application Lifecycle Management Portfolio includes:
This section explains the usage rights of SAP Cloud ALM.
This section explains the usage rights of SAP Solution Manager for customers* with an active on-premise SAP support and maintenance agreement.
SAP Solution Manager is delivered as part of the support contract. Within this contract, SAP grants usage rights for SAP Solution Manager.
The scope of the usage rights depends on the maintenance agreement and is independent of the SAP Solution Manager release.
The right to use the above mentioned databases is strictly limited to SAP Solution Manager and no hardware or services are included.
This section explains the usage rights of SAP Focused Run.
This section explains the usage rights of Tricentis Test Automation for SAP.
How to request a SAP HANA license key for SAP Solution Manager running on HANA
* SAP Partners might have different definitions of usage rights, therefore contact your SAP partner manager.
** The scope encompassed to SAP Enterprise Support is also valid for Product Support for Large Enterprises and our
premium engagements SAP ActiveAttention, and SAP MaxAttention.