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SAP Cloud ALM for Service - Expert Portal

SAP Cloud ALM Capabilities

Service Delivery Center

Service Results

Issues and Actions Management


In order to use Cloud ALM for Service, you have to get your tenant ready for service delivery. This includes:

  • making the choice whether or not you want to use Cloud ALM for Service (usually done by the persona "Service Administrator")
  • in case you want to use it, creating a user for the Service Administrator persona and assigning the correct authorizations
  • giving consent for data transfer (usually executed by the Service Administrator persona)
  • creating end users and assigning the correct authorizations.

For details, see the linked blog and the video below.