Application Lifecycle Management (ALM) for cloud-centric customers

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Key Features

SAP Cloud ALM is our application lifecycle management offering for cloud-centric customers. It provides extensive implementation and operations capabilities for cloud solutions. 

SAP Cloud ALM is included in your cloud subscription with SAP Enterprise Support, cloud editions.


  • Implement cloud-centric solutions with a preconfigured, content-driven guided workspace based on SAP Activate methodology and Best Practices.
  • Run Fit-to-Standard workshops and manage all implementation, testing and deployment activities.
  • Accelerate team member onboarding, define business process scope according to project milestones, manage requirements, and track project progress.
  • Ensure smooth business operations without disruptions with proactive monitoring and alerting.
  • Increase business-process execution quality and performance by finding and analyzing issues on business process, integration, user, and application level.
  • Understand solution health and efficiency with advanced analytics and intelligence.
  • Increase efficiency in collaboration before, during and after service deliveries.

  • Provide access to standardized and digitized service results for easier consumption​.

SAP Cloud ALM - Functional Overview


SAP Cloud ALM gives customers the power and insight ​to be an active participant in their SAP cloud ​implementation project.

It enables customers to better understand the best practices for implementing Cloud Solutions.

Learn more...


What's new?

Register here for upcoming "What's New" webinars.


SAP Cloud ALM ensures smooth business operations without disruptions.

It increases the business process execution quality and performance.

Learn More...



What's new?

Register here for upcoming "What's New" webinars.


SAP Cloud ALM provides full transparency on the status and results of all activities before, during and after a service delivery.​

It enables an efficient collaboration between customers and SAP.  

Learn more…

Supported Solutions

You can use the interactive "supported solutions" tool in the SAP Help Portal to find out which SAP solutions are supported by SAP Cloud ALM.

OpenSAP online courses

Services for SAP Cloud ALM

SAP services help you to better understand the functionality and value of SAP Cloud ALM:


SAP Consulting Services for SAP Cloud ALM

  • SAP Consulting Services for Application Lifecycle Management provides an end-to-end service portfolio for your cloud transformation journey.
  • Our best practice approach for SAP Cloud ALM guides you through your SAP S/4HANA or RISE with SAP project in an agile and successful way.
  • The SAP Cloud ALM Coach is your pathfinder that ensures a manageable and successful transformation project and a smooth business operation without disruptions.

Find more Informations about the SAP Consulting Services for Cloud ALM here.


Onboarding and first steps with SAP Cloud ALM

  • The new ‘Onboarding and first steps with SAP Cloud ALM' Mission in SAP Discovery Center is available free of charge. This is the ideal place to start your SAP Cloud ALM journey.
  • It provides best practice step-by-step guidance for requesting your SAP Cloud ALM tenant and doing the initial setup steps. 
  • You can consume it at your own pace and use the support functionality within the mission to get timely support on any query you may have.
  • Read this blog post for further information. 

Expert Guided Implementation for SAP Cloud ALM

  • An Expert-Guided Implementation (EGI) is a multi-day remote session delivered in a one-to-many format. During the morning, the trainer presents the content and in the afternoon they provide hands-on activities (homework) to be executed in the customer's own landscape.
  • Read this blog post for details.
  • Register here.


Design Discovery

  • This planning check is available for customers with a SAP Preferred Success engagement. It enables you to realize the value of SAP Cloud ALM through operational readiness for Integration Monitoring, Business Process Monitoring, Job Monitoring and other capabilities.
  • Please contact your SAP Customer Success Manager (CSM) to schedule your service. You can find your responsible CSM here.


Configuration Solution Launch Check

  • This check is available for customers with a SAP Preferred Success engagement. It reviews your existing SAP Cloud solutions landscape and provides hands-on configuration sessions for Integration Monitoring, Business Process Monitoring, Job Monitoring and other capabilities.
  • Please contact your SAP Customer Success Manager (CSM) to schedule your service. You can find your responsible CSM here.



Frequently Asked Questions

Please find answers to frequently asked questions regarding SAP Cloud ALM below.

SAP Cloud ALM is an Application Lifecycle Management (ALM) offering of SAP for customers that use only (or at least predominantly) cloud solutions from SAP and do not want to deploy an own ALM platform on premise for managing them. 

  • SAP Cloud ALM manages the application lifecycle for the Intelligent Suite 
  • SAP Cloud ALM is for Cloud-centric customers 
  • SAP Cloud ALM manages cloud and hybrid (combination of on-premise and cloud) solutions 

SAP Cloud ALM manages the application lifecycle in the public cloud 

  • SAP Cloud ALM is an application running on SAP Business Technology Platform and is optimized for SAP HANA 
  • SAP Cloud ALM is an ALM solution optimized for cost efficiency

An interactive table supported solutions is available in the SAP Help Portal. Even though SAP Cloud ALM starts with the focus on SaaS offerings of SAP, it will also cover on-premise applications in the future. This is the foundation for proper ALM of hybrid solutions. 

First, SAP Cloud ALM leverages the general benefits of Cloud solutions: 

  • You do not need to invest in hardware. And delays for ordering the hardware diminishes as well 
  • You do not need to care for basic setup, complex configuration, and basis operations 
  • There is no need to build up technical knowledge 
  • You do not need to plan and execute regular technical upgrade projects 

But the value of holistic IT management is even bigger in cloud-centric landscapes: 

  • Application lifecycle management ensures business continuity. Proactive detection of upcoming problems, root-cause analysis to identify the source of disruptions, and accelerated problem resolution enables you to minimize downtime of their end-to-end business processes. 
  • SAP Cloud ALM accelerates implementation and change projects. This results in faster time-to-market. 
  • The central platform ensures efficient execution of the IT jobs remaining at the customer. And it ensures transparency of hybrid environments integrating multiple cloud services.

No. SAP Cloud ALM is part of SAP Enterprise Support, cloud editions. Customers are entitled to use SAP Cloud ALM if they subscribe to an SAP Cloud Service that includes SAP Enterprise Support, cloud editions. SAP pays even for the hyperscaler on which we run SAP Cloud ALM, as part of fair use rights.

SAP Cloud ALM is available for customers with SAP Enterprise Support or SAP Enterprise Support, Cloud Editions. They can request access to SAP Cloud ALM. You need to go to Systems & Provisioning in SAP for Me to start the provisioning (see documentation).

SAP Solution Manager is the established ALM platform of SAP. It is provided to customers as part of their support engagement. Customers use it throughout all phases of the application life cycle (requirements, design, build & test, deploy, operate, and optimize). And it allows customers to gain the holistic view of their IT solution. 

SAP Solution Manager is installed on premise, but it can manage cloud applications as well. SAP Solution Manager is an one-size-fits-all ALM solution. It is very successful in the market. It supports customers with an on-premise focus very well. 

But what about cloud-only, cloud-first, and cloud centric customers? Is on-premise ALM the best solution for them? Not really. Therefore, SAP provides another ALM offering “SAP Cloud ALM” for exactly these customers to help them run their business better. The cloud solution for application lifecycle management is a separate solution. It has a different functional scope. And different contracts between SAP and the customer apply. However, some of the available services might be used by both products. 

From the technical point of view, Focused Build is an add-on for SAP Solution Manager, whereas SAP Cloud ALM is an independent cloud service on SAP Business Technology Platform. It does not rely on any other application. 

From the functional point of view, both SAP Cloud ALM and SAP Solution Manager with Focused Build care about the implementation and operations of SAP business applications. However, the implementation approach differs significantly. SAP Cloud ALM focuses on the fit-to-standard approach. Focused Build for SAP Solution Manager is pre-configured to run projects based on fit-gap analyzes.

SAP Cloud ALM adds value by providing end-to-end monitoring, not limited to a single product. You do not need to look at each individual component to gain transparency of multi-component solutions.

As SAP Cloud ALM is a new product, SAP supports greenfield implementations with roll-out documents, learning material and services. Transferring data from SAP Solution Manager 7.2 to SAP Cloud ALM is currently not supported. 

For the future, SAP plans to support the transition from SAP Solution Manager 7.2 to SAP Cloud ALM if requested by customers. SAP will collaborate with customers to support the transition with tools, content, best practices and methodologies.

For more questions, please take a look at our extensive Question & Answers list.