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SAP Cloud ALM

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What is SAP Cloud ALM?

SAP Cloud ALM helps you to implement and operate intelligent cloud and hybrid business solutions.

You benefit from an out-of-the-box, native cloud solution, designed as the central entry point to manage your SAP landscape with content-driven guided implementation and highly automated operations.

SAP Cloud ALM is included in your cloud subscription containing Enterprise Support, cloud edition and in SAP Enterprise Support. 

 

Download the overview presentation: Welcome to SAP Cloud ALM!

Value

Accelerate time-to-value

  • Effectively run fit-to-standard workshops
  • Automatically assign team tasks
  • Centrally orchestrate test activities 
  • Consistently deploy to production 
  • Establish end-to-end traceability

Ensure Business Continuity

  • Ensure business process performance
  • Predict anomalies with machine learning
  • Reduce resolution time with automation
  • Improve solution health with analytics
  • Ensure SLAs with transparent reporting

Safeguard your cloud journey

  • Streamline service collaboration
  • Increase delivery efficiency
  • Easily identify service schedules
  • Quickly understand results
  • Simplify issue and action tracking 

Download the value presentation

Customer Stories

"Based on SAP Cloud ALM, we have implemented several use cases for integration monitoring, health monitoring, and real-user monitoring, which has given us the transparency for the cloud services we are looking for.”

Read the customer story

"With the alerting functionality, we can discover and track down irregularities before they disrupt our operations to help ensure business continuity."

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"Task management functionality in the SAP Cloud ALM solution brings the SAP Activate methodology to life and helps us orchestrate implementations end to end."

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"The SAP Cloud ALM solution, which includes built-in guides and best practices, has been a key enabler to accelerate adoption of cloud solutions from SAP."

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"The SAP Cloud ALM solution takes a top-down approach and compliments our other tools. The built-in guided help is very intuitive. And with the SAP Early Adopter Care program, we gain greater flexibility."

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"Thanks to Business Process Monitoring and Real User Monitoring applications enabled in the SAP Cloud ALM solution, we can verify how rollout projects are being adopted, following business KPIs, and see how users are using SAP S/4HANA Cloud, checking the most-used apps."

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It was very quick and easy to set up SAP Cloud ALM. We significantly improved our operational capabilities by monitoring the system health, jobs and integrations of our complete solution landscape.

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Featured SAP solutions supported by SAP Cloud ALM

SAP S/4HANA Cloud
SAP SuccessFactors
SAP Ariba

Explore all supported solutions.

Functional Overview

Implementation

Experience a harmonized, content-driven implementation approach for the intelligent, sustainable enterprise.

Operations

Ensure smooth business operations and increase business process execution quality and performance.

Service

Facilitate collaboration and transparency along the entire end-to-end SAP service delivery process.

Implementation Details
Operations Details
Service Details

Visit the SAP Roadmap Explorer to discover planned functionalities for SAP Cloud ALM.

Expert Knowledge

Expand your knowledge with expert content detailing setup, configuration and usage of SAP Cloud ALM processes and capabilities.

Implementation Expert Portal
Operations Expert Portal
Service Expert Portal

Learn about the usage rights for SAP Cloud ALM.

Interactive Channels

Get in contact with your peers and share experiences and learning opportunities!

Join SAP Community to interact with customers, partners and SAP experts. Learn from blogs and articles, discuss open questions or share your knowledge in your own blog posts and by answering questions.

ALM Community Topic Page

SAP Community Call for SAP Cloud ALM Experts

Take advantage of various offerings for SAP Cloud ALM to jumpstart your cloud transformation journey.

 

Services for SAP Cloud ALM

Watch our YouTube videos to build your knowledge and extend your skills. Participate in our What's New calls to stay current on latest developments.

Videos: 

 

Quarterly What's New calls

Meet our experts to learn in interactive sessions, strategy talks or deep-dive classes. We offer a wide range of virtual and on-site events for you to learn and to get your questions answered!

 

ALM Events Overview

This monthly newsletter helps you to stay informed about updates and events relating to SAP's ALM offerings.

 

Subscribe here

Technical Information

SAP Cloud ALM Data Centers

More information: SAP Cloud ALM data center locations and SAP Cloud ALM data center roadmap

Resources

Getting started

Understand the steps required to set up, configure, and administer SAP Cloud ALM.

How to get started

Help and Documentation

Find out how to use SAP Cloud ALM to maximize benefits and improve your experience.

SAP Help Portal

What's New?

Get information about the latest functions and features in SAP Cloud ALM.

New or updated features

Frequently Asked Questions

First of all, SAP Cloud ALM leverages the general benefits of cloud solutions: 

  • You do not need to invest in hardware. And delays for ordering the hardware diminishes as well 
  • You do not need to care for basic setup, complex configuration, and basis operations 
  • There is no need to build up technical knowledge 
  • You do not need to plan and execute regular technical upgrade projects 

But the value of holistic IT management is even bigger in cloud-centric landscapes: 

  • Application lifecycle management ensures business continuity. Proactive detection of upcoming problems, root-cause analysis to identify the source of disruptions, and accelerated problem resolution enables you to minimize downtime of their end-to-end business processes. 
  • SAP Cloud ALM accelerates implementation and change projects. This results in faster time-to-market. 
  • The central platform ensures efficient execution of the IT jobs remaining at the customer. And it ensures transparency of hybrid environments integrating multiple cloud services.

An interactive table supported solutions is available in the SAP Help Portal. SAP Cloud ALM started with the focus on SaaS offerings of SAP, but now also covers on-premise solutions. This is the foundation for proper ALM of hybrid solutions. 

No. SAP Cloud ALM is part of SAP Enterprise Support. The usage rights are included in the SAP Cloud Service subscription and in SAP Enterprise Support. You can learn more about the usage rights of SAP Cloud ALM here.

The scope encompassed to SAP Enterprise Support is also valid for Product Support for Large Enterprises and our premium engagements SAP ActiveAttention, and SAP MaxAttention. 

For more questions, please take a look at our extensive Question & Answers list.