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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
SAP Cloud ALM helps you to implement and operate intelligent cloud and hybrid business solutions.
You benefit from an out-of-the-box, native cloud solution, designed as the central entry point to manage your SAP landscape with content-driven guided implementation and highly automated operations.
SAP Cloud ALM is included in your cloud subscription containing Enterprise Support, cloud edition and in SAP Enterprise Support.
To understand the value of SAP Cloud ALM and how you can get quickly up to speed, see the adoption cases. These pre-defined use cases help you to quickly adopt SAP Cloud ALM based on typical customer scenarios.
"Based on SAP Cloud ALM, we have implemented several use cases for integration monitoring, health monitoring, and real-user monitoring, which has given us the transparency for the cloud services we are looking for.”
"It was very quick and easy to set up SAP Cloud ALM. We significantly improved our operational capabilities by monitoring the system health, jobs and integrations of our complete solution landscape."
"Task management functionality in the SAP Cloud ALM solution brings the SAP Activate methodology to life and helps us orchestrate implementations end to end."
Experience a harmonized, content-driven implementation approach for the intelligent, sustainable enterprise.
Ensure smooth business operations and increase business process execution quality and performance.
Facilitate collaboration and transparency along the entire end-to-end SAP service delivery process.
Visit the SAP Roadmap Explorer to discover planned functionalities for SAP Cloud ALM.
Expand your knowledge with expert content detailing setup, configuration and usage of SAP Cloud ALM processes and capabilities.
Learn about the usage rights for SAP Cloud ALM.
Join SAP Community to interact with customers, partners and SAP experts. Learn from blogs and articles, discuss open questions or share your knowledge in your own blog posts and by answering questions.
Take advantage of various offerings for SAP Cloud ALM to jumpstart your cloud transformation journey.
Use the learning portal to build up your skills and improve you knowledge about SAP Cloud ALM.
Meet our experts to learn in interactive sessions, strategy talks or deep-dive classes. We offer a wide range of virtual and on-site events for you to learn and to get your questions answered!
This monthly newsletter helps you to stay informed about updates and events relating to SAP's ALM offerings.
Submit and vote on improvement requests to influence the direction of SAP Cloud ALM through direct engagement with SAP experts.
More information: SAP Cloud ALM data center locations and SAP Cloud ALM data center roadmap
Learn about requesting an additional SAP Cloud ALM tenant or adding resources to an existing tenant: SAP Cloud ALM, tenant extension
Understand the steps required to set up, configure, and administer SAP Cloud ALM.
Find out how to use SAP Cloud ALM to maximize benefits and improve your experience.
First of all, SAP Cloud ALM leverages the general benefits of cloud solutions:
But the value of holistic IT management is even bigger in cloud-centric landscapes:
An interactive table supported solutions is available in the SAP Help Portal. SAP Cloud ALM started with the focus on SaaS offerings of SAP, but now also covers on-premise solutions. This is the foundation for proper ALM of hybrid solutions.
No. SAP Cloud ALM is part of SAP Enterprise Support. The usage rights are included in the SAP Cloud Service subscription and in SAP Enterprise Support. You can learn more about the usage rights of SAP Cloud ALM here.
The scope encompassed to SAP Enterprise Support is also valid for Product Support for Large Enterprises and our premium engagements SAP ActiveAttention, and SAP MaxAttention.
For more questions, please take a look at our extensive Question & Answers list.