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Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
The Customer Interaction Center (CIC) is available 24 hours a day, 7 days a week, 365 days a year. CIC provides a central point of contact for queries such as existing cases and SAP for Me navigation, S-user ID and Universal ID. If you have any questions about these or other support topics, please do not hesitate to contact CIC.
To learn more about SAP Support, please review Getting the Most From Your Support.
The Customer Interaction Center can do the following:
If you are experiencing an issue with the functionality of your SAP solution, and you are unable to find a solution using the SAP Support Knowledge Search, you can access the following channels through the Get Support card in SAP for Me:
Or use SAP Built-In Support if your SAP solution is already supported. Learn more