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SAP Global License Audit & Compliance
SAP's Global License Audit and Compliance organization (GLAC) offers our customers support regarding their SAP License entitlement and utilization.
SAP understands that software license compliance, risk avoidance and investment optimization is often perceived as a challenge. However, regularly reviewing license compliance is in the interest of all customers as it mitigates the risk of financial exposure. It also provides a solid basis for licence optimization and future investment decisions. In times of unprecedented change and uncertainty, customers may require more or different support from SAP to meet their contractual obligations.
In response, SAP's Global License Audit and Compliance organization (GLAC) has evolved its offering to better meet our customers' need for clarity around their SAP license entitlement and usage.
Our Ambition
- Ensure that our customers can manage their SAP licenses effectively.
- Provide SAP customers with transparency to avoid license overconsumption.
- Optimize SAP customer's license utilization.
- Create additional business value for our customers via a comprehensive set of services.
Who we are
The SAP Global License Audit and Compliance department is the independent centre of excellence for SAP license measurement and advisory services.
- GLAC has 50 office locations in 40 countries with 250+ staff around the world.
- We support more than 20,000 customer engagements per year.
- Our support is clearly separated from sales activities to assure independence and objectivity towards our customers.
GLAC Service Portfolio
GLAC have continuously expanded their service portfolio to better support customers regarding license compliance.
Our service offering has two dimensions:
- The service either requires a license Measurement (performed by the customer or GLAC) or can be provided without one (Non-Measurement).
- The service relates to either a Contractual Requirement or it is an Optional Advisory.
The graphic shows which category our different services fall into.