SAP ONE Support Launchpad
The CIC can help to guide you through all of the support resources in the SAP ONE Support Launchpad.
The Customer Interaction Center (CIC) is available 24 hours a day, 7 days a week, 365 days a year. CIC provides a central point of contact for non-technical queries such as SAP ONE Support Launchpad, User Management, Incident Management and much more...
To learn more about SAP Support, please review Getting the Most From Your Support.
Looking for assistance with your SAP Product?
The CIC can help to guide you through all of the support resources in the SAP ONE Support Launchpad.
CIC can assist with:
CIC can assist with:
CIC can assist you in locating your licensed software from the Download Center.
CIC can provide guidance on the authorizations needed to use this application.
CIC can provide assistance with:
CIC can request a remote service on your behalf, and confirm all prerequisites, to ensure a successful service booking.
CIC can provide info sessions on the following topics: