SAP ONE Support Launchpad
Guide you through all of the support resources in the SAP ONE Support Launchpad.
The Customer Interaction Center (CIC) is available 24 hours a day, 7 days a week, 365 days a year. CIC provides a central point of contact for non-technical queries such as SAP ONE Support Launchpad, SAP Support Portal, User Management, Incident Management and much more...
To learn more about SAP Support, please review Getting the Most From Your Support.
Looking for assistance with your SAP Product?
Contact the CIC to assist with the following topics:
Guide you through all of the support resources in the SAP ONE Support Launchpad.
Request a remote service on your behalf, and confirm all prerequisites, to ensure a successful service booking.
Provide guidance on the authorizations needed to use this application.
Provide assistance with:
Provide all the information needed to perform a system measurement. From user classification and the use of the measurement tools to transferring the results to SAP.