Services & Support Dashboard
The Services & Support(opens in new tab) dashboard helps you manage all your support needs.
Procedure
From the sidebar, select Services & Support. The dashboard has these tabs:
- Overview tab
Helps you search SAP Notes & KBAs, get insights into reports, and more. - Knowledge Search tab
Find support-related results from a variety of SAP web resources. - KBAs & Notes tab
Access relevant SAP Knowledge Base Articles and SAP Notes all in one place. - Cases tab
Manage your cases, report a case, start an Expert Chat, and more. - Service Requests tab
Request a new service for your cloud product and check the status of open requests. - Support Entitlements tab
Access all your support options and engagements. - Diagnostics, Reporting & Analytics tab
Access SAP EarlyWatch Alert information. - ALM tab
Helps you manage your product lifecycle with the Roadmap Viewer, SAP Readiness Check, SAP Signavio Process Insights, and more application lifecycle management tools. - Private Cloud Workspace tab
Enables you to see an overview of information related to your systems, including events, service requests, security patches, backup status, and more. - More Resources tab
Helps lets you access policies, compliance documents, support, Product Availability Matrix, and more.