The Knowledge Tab(opens in new tab) includes a unified search tool available in SAP for Me under the Services & Support Dashboard(opens in new tab). It lets you search multiple SAP knowledge resources from a single entry point, including SAP Help, SAP Notes, SAP Knowledge Base Articles, SAP Learning, SAP community content.

1. Navigate to Services & Support(opens in new tab) → Knowledge(opens in new tab), or enter search keywords in central search and press enter or click Search.
2. Enter your search term in the search bar and click Search.
   
   By default, the results page displays matching content from all available resource types.

By default, search terms are combined using the AND Boolean operator.

For example, form template  returns results that contain both form and template.

You can refine your search by using special words, symbols, or wildcards:

“form template” 
returns results that contain the exact phrase between the quotation marks.

form* 
returns results that contain words beginning with form, including the word form itself.

form OR template 
returns results that contain either form or template, or both.

form NOT template 
returns results that contain form but not template. 
Alternatively, use form -template. Make sure that there is no space between the minus sign (-) and the search term.

f?rm 
returns results that contain any of the words 'farm' or 'firm' or 'form'.

Use filters to narrow the results and find the most relevant content.
 

Filter by Repository

Use the tabs below the search field to filter the results by repository.

• All 
  Results from all available repositories：
      SAP Note
      SAP Help
      SAP Community
      SAP Knowledge Base Article
      SAP Guided Answer   
      SAP Influence
      SAP Learning
      Support Content
      Video
      SAP Support Portal
      SAP Signavio Process Navigator
      SAP CAP — (opens in new tab)ca(opens in new tab)pire(opens in new tab)

• Support 
  Resources from the SAP support repositories, including SAP Notes and SAP Knowledge Base Articles (KBAs), SAP Guided Answers, and pages or assets from the SAP Support Portal.

• Documentation 
  product documentation and learning journeys from the SAP Help Portal.

• Community 
  Blogs posted on and questions from  the SAP Community.

Repository-Specific Filters

After filtering by repository, use the Filter By pane to further narrow the results.

• Available filter criteria depend on the repository and can include SAP Component, Product, Category, Priority, File Type, Language, and Date Range. Filter options, such as English or German for Language, are sorted by the number of matching results.

• Select Show More to display additional filter options.

• Select the checkbox next to a filter option to apply it.

• To remove a filter, deselect its checkbox. To remove multiple filters, select Clear.

When AI-assisted answers are available, the Generated Answer panel appears at the top of the results page. This panel provides an AI-generated summary based on the top matching content for your query.

Note:  To turn the Generated Answer feature on or off, use the switch in the upper-right corner of the panel. Select Show More to view the full generated response.

The results list shows the total number of matching items and the time required to retrieve them, e. g., Results 1–25 of 235,120 in 1,176 ms. Each result includes:

• A title and link to the source content. Select the item to open the detail page.

• The publication or update date.

• A short excerpt with highlighted search terms.

• Resource type tags, e.g., SAP Knowledge Base Article and SAP Help.

• Associated components or product areas.

Use the Sort By drop-down to sort the results by Relevance or Date.

Enter your search term in the central search box at the top of the page, then click Search or the link below to navigate to the Knowledge Search page.