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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
SAP will adjust maintenance fees for SAP Standard Support, SAP Enterprise Support, and SAP Product Support for Large Enterprises based on the local Consumer Price Index (CPI), effective January 1, 2027. The increase will not exceed 5.0% and does not affect list prices. Affected customers and partners will be notified per their contractual terms.
When market shifts demand process overhauls, you can't fall behind. When AI breakthroughs unlock new levels of productivity, you must be ready to seize them safely and at scale. And when customers, competitors, or compliance throw curveballs, you need the agility to respond fast.
These are the real-world challenges that keep IT and business teams up at night. But with SAP and partner ecosystem, you don't have to face these challenges alone.
That's why we're excited for SAP Connect from October 5–7 in Las Vegas! SAP experts will be onsite—ready to provide guidance wherever you might need it.
This is your chance to talk directly with the people who know your solution inside and out as you discuss your cloud migrations, AI activation, solution rollout, user adoption, and change management.
Don't wait. Walk up. Ask the hard question. Leave with a plan.
Explore all our SAP Services and Support related pre-conference sessions, breakouts, and booth presence in one convenient place. Look for Services &
Support in the session catalog(opens in new tab)
See you there!
Embarking on your journey to SAP S/4HANA Cloud Private Edition requires the right tools to optimize the discovery phase.
Learn how to leverage them effectively in our e-learning course.
Join a CIC webcast to discover everything you need to know about Joule in SAP for Me!
Learn how this innovative AI solution is transforming support—making it faster, smarter, and more intuitive.
Register now to get all the insights first-hand(opens in new tab)
Less searching. Fewer clicks. More answers before you even ask.
Joule is changing how customers experience SAP for Me — moving from reactive lookups to proactive insights.
🎧 Listen to the full SAP Change Makers podcast episode with Corinne Reisert.(opens in new tab)
Join our live YouTube session on September 9 at 2:00 PM CEST to catch up on the latest SAP Enterprise Support updates for SAP Fieldglass, SAP Ariba, and SAP Business Network.
We will cover new continuous quality check services, plus the value packages and webcasts designed to help you build skills and move forward with confidence.
Join Live or Watch the Replay(opens in new tab)
Are you about to start with SAP S/4HANA Finance? Then don't miss our interactive virtual Meet-the-Expert live session that helps you get on board.
Register through this blog post(opens in new tab).
Understand where you are on your sustainability journey with a personalized readiness assessment from the continuous quality check (CQC) for transformation assessment for sustainability.
Get tailored recommendations to identify relevant SAP sustainability solutions and opportunities for improvement.
Learn more and enroll(opens in new tab).
SAP Sapphire 2026 introduced the Autonomous Enterprise. AI agents. 50+ Joule assistants. Support that prevents issues before they happen. So what does this mean in practice for SAP Product Support?
🎧 Listen to the full SAP Change Makers podcast episode with Uwe and Bernhard.(opens in new tab)
Learn from SAP experts in the language that works for you.
Browse more than 300 live SAP Enterprise Support Academy sessions, including Meet-the-Expert (MTE) webcasts and hands-on Expert-guided Implementations (EGIs), delivered in English, with selected topics in Spanish, Portuguese, Chinese, and Japanese.
Read more(opens in new tab)
Agentic AI is changing the game. Instead of one engineer working through steps one by one, multiple AI agents now work in parallel — analyzing, reasoning, and recommending solutions at speed.
🎧 Listen to the full SAP Change Makers podcast episode with Uwe and Bernhard.(opens in new tab)
Stefan Steinle, EVP and Head of Global Customer Support, welcomes you to SAP Support.
To complete your support tasks or to get support from SAP, log into SAP for Me. Find communication channels, Real-Time Support tools, AI-powered services and support resources available to you, whenever you need our assistance.
SAP wins best support websites award!
SAP again sets the standard in customer support innovation, with SAP for Me recognized for its AI-powered features, personalized user experience, and seamless support services. Proud to be honored by the ASP!