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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
SAP will adjust maintenance fees for SAP Standard Support, SAP Enterprise Support, and SAP Product Support for Large Enterprises based on the local Consumer Price Index (CPI), effective January 1, 2027. The increase will not exceed 5.0% and does not affect list prices. Affected customers and partners will be notified per their contractual terms.
As Joule gets deeper access into customer systems and data, trust isn't optional — it's the foundation.
Hear Corinne Reisert on how SAP is earning that trust, one interaction at a time.
🎧 Listen to the full SAP Change Makers podcast episode with Corinne(opens in new tab).
AI adoption often stalls after launch.
SAP's updated Services and Support portfolio helps you turn AI investment into measurable results — with expanded Success Plans, AI-powered support like Joule for SAP for Me, and clear pathways for every stage of your journey.
Explore what's new and see how it applies to you. Read the article(opens in new tab).
Embarking on your journey to SAP S/4HANA Cloud Private Edition requires the right tools to optimize the discovery phase.
Learn how to leverage them effectively in our e-learning course.
Join our live YouTube session on September 9 at 2:00 PM CEST to catch up on the latest SAP Enterprise Support updates for SAP Fieldglass, SAP Ariba, and SAP Business Network.
We will cover new continuous quality check services, plus the value packages and webcasts designed to help you build skills and move forward with confidence.
Join Live or Watch the Replay(opens in new tab)
Understand where you are on your sustainability journey with a personalized readiness assessment from the continuous quality check (CQC) for transformation assessment for sustainability.
Get tailored recommendations to identify relevant SAP sustainability solutions and opportunities for improvement.
Learn more and enroll(opens in new tab).
Stefan Steinle, EVP and Head of Global Customer Support, welcomes you to SAP Support.
To complete your support tasks or to get support from SAP, log into SAP for Me. Find communication channels, Real-Time Support tools, AI-powered services and support resources available to you, whenever you need our assistance.
SAP wins best support websites award!
SAP again sets the standard in customer support innovation, with SAP for Me recognized for its AI-powered features, personalized user experience, and seamless support services. Proud to be honored by the ASP!