Private Cloud Workspace Tab

The Private Cloud Workspace tab is for Private Cloud customers to see an overview of information related to your systems, including events, service requests, security patches, backup status, and more.

Procedure

  1. From the sidebar, select Services & Support → Private Cloud Workspace tab.
  2. Use the bar at the top of the page to customize the cards and information you see on the Private Cloud Workspace tab.
  3. Drag and drop cards to rearrange them however you want.
  4. Select any of the filters at the top of the page (Landscape, System Type, and System) or don't select any filters, then select Go to update information on the Private Cloud Workspace cards.
  5. Select Manage Cards at the top right of the page to select which cards you want to see.
  6. Select the Customer Selection icon on the top right of the page to choose a customer from the Select Customer list. Select Confirm, then Confirm & Reload to reload the page with the customer information.

The Private Cloud Workspace tab includes these cards:

  • Upcoming Events card
    System events that are scheduled within the next 24 hours.
  • Quicklinks card
    Easy access to commonly used features, dashboards, and applications.
  • Security Patches card
    Systems that are missing downtime security patches. Select Request Patch to create a service request.
  • Security Patches (chart) card
    Chart showing compliant and not compliant systems that are missing security-relevant downtime patches. Select an area on the chart to see the count.
  • Capacity card
    Systems that need you to inspect memory or CPU consumption.
  • Capacity: CPU & Memory Capacity (chart) card
    Review CPU & memory capacity status (OK, Inspect, No data)
  • Create Service Request card
    Your favorite request templates.
  • Requests (Open) card
    Open service requests.
  • Requests (Customer Action) card
    Service request that need your action.
  • Requests (To be reviewed) card
    Service request you need to review.
  • Backup Status card
    Systems that have backup issues.
  • Missing Backups card
    Systems that are missing backups.
  • Systems card
    System details and related actions. Select the icon at the bottom right of the card, to see system details and request a service for these systems.