On the Support Engagements(opens in new tab) tab, you can access all your support options and entitlements.

 

From the sidebar, select Services & Support → Support Engagements tab. It has the following card:

• Service & Support Entitlements card
  See all your service and support entitlements. Select See details for an entitlement to get more information.

• SAP Enterprise Support Academy
  Access the SAP Learning Hub edition for SAP Enterprise Support to find out about learning programs.
• Support Offerings
  Learn about different levels of SAP support to meet your specific business needs.
  
• Customer Center of Expertise (Customer COE) 
  Access the Customer COE Portal, start your Customer COE journey, and initiate your Customer COE certification. Note that this requires special authorizations.
• Request Extended Maintenance
  Request for SAP S/4HANA 1909 release. If you still want to request extended maintenance for 1709 or 1809, please contact your account executive.
• Sub-Processor Insight 
  Gives Advanced Secure Support customers an overview of legal entities accessing your systems.
• Sub-Processors 
  Find lists of SAP sub-processors that provide data processing services.