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Non-Technical Assistance
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Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
SAP Solution Manager is in mainstream maintenance until the end of 2027. SAP Cloud ALM is the Go-to ALM platform for all SAP customers. SAP recommends to complete the transition to SAP Cloud ALM before this date.
SAP supports our customers with this transition! This page serves as a one-stop-shop for information about and resources for the transition from SAP Solution Manager to SAP Cloud ALM.
You can already move to SAP Cloud ALM for operations and service. Move to SAP Cloud ALM for implementation at your own pace, once the required functionality is ready for you.
There is enough time to prepare and execute this transition. Start now!
Switch to SAP Cloud ALM for service and operations now
Adopt SAP Cloud ALM for implementation at your own pace
Add SAP Focused Run for advanced operations use cases
Already an SAP Focused Run customer? See here for additional information.
Find out about different customer situations and recommendations from SAP.
This table displays SAP Solution Manager functionality and where corresponding functionality either in SAP Cloud ALM or in other SAP services can be found.
More detailed functional descriptions can be found at the pages for implementation and operations.
| SAP Solution Manager | SAP Cloud ALM | Additional Information |
|---|---|---|
| Requirements Management | Requirement Management | [Learn more] |
| Project Management | Project and Task Management | [Learn more] |
| Process Management | Process Management
Documentation
Process Authoring | Integrated process editing with embedded lightweight SAP Signavio process editor*
Can be extended with full SAP Signavio Process Manager**
Documents stored in external Document Management Service
|
| Custom Code Management | Custom Code Clustering (planned) | Custom Code analytics in SAP One Support Launchpad
|
| Test Suite | Test Management
Defect Management | Integration of Tricentis Test Automation for SAP*
Can be extended with full Tricentis Test Suite**
|
| Change Control Management | Change Enablement
Release Management and Deployment Orchestration |
|
| IT Service Management | not in scope | Can be provided by 3rd-party ITSM [Learn more] |
* This is the current state of planning and may be changed by SAP at any time.
** Separate licensing required
| SAP Solution Manager | SAP Cloud ALM | Additional Information |
|---|---|---|
| System Monitoring | Health Monitoring | Transition to Health Monitoring in SAP Cloud ALM to provide basic system monitoring for ABAP-based on-premise systems. [Learn more] |
| User Experience Monitoring | Synthetic User Monitoring | Transition to Synthetic User Monitoring in SAP Cloud ALM to monitor HTTP-based end-user activities. [Learn more] |
| Integration Monitoring | Integration and Exception Monitoring | Transition to Integration Monitoring in SAP Cloud ALM to monitor and analyze the integration between cloud solutions from SAP and ABAP-based on-premise systems. [Learn more] |
| Business Intelligence Monitoring | not in scope | [Learn more] |
| Job Monitoring | Job and Automation Monitoring | Transition to Job and Automation Monitoring in SAP Cloud ALM to monitor and analyze job executions and automation tasks for cloud solutions from SAP and ABAP-based on-premise systems including SAP Business Warehouse. [Learn more] |
| Service Availability Management | Business Service Management | Transition to Business Service Management to manage status events (disruption, degradation, maintenance, communication) originated by SAP or customers. |
| Exception Management | Exception Monitoring | Transition to Exception Monitoring in SAP Cloud ALM to monitor and analyze single exceptions for cloud solutions from SAP and ABAP-based on-premise systems. [Learn more] |
| Business Process Monitoring | Business Process Monitoring | Transition to Business Process Monitoring in SAP Cloud ALM. It covers business process KPIs for cloud solutions from SAP, but also for SAP S/4HANA and SAP Business Suite. Business Process Improvement is not included. [Learn more] |
| Trace Analysis | Real User Monitoring | Transition to Real User Monitoring. [Learn more] |
| Business Process Improvement | not in scope | Available in SAP Signavio Process Insights. [Learn more] |
| Job Management | not in scope | Available in SAP Build. [Learn more] |
| Data Consistency Management | not planned | [Learn more] |
| Configuration Validation | Configuration and Security Analysis* | Transition to Configuration and Security Analysis* in SAP Cloud ALM provides analysis and validation of configuration items like technical parameters, software versions and patch levels. [Learn more] |
| Technical Administration | Business Service Management | Transition to Business Service Management to manage status events (disruption, degradation, maintenance, communication) originated by SAP or customers. [Learn more] |
| Data Volume Management | not planned | |
| Guided Procedures | Operation Automation | SAP Build [Learn more] |
| Cross-use-case analytics | customer-specific analytics | Transition to customer-specific analytics based on analytics data exposed by the analytics APIs of SAP Cloud ALM. SAP Analytics Cloud as well as Grafana can be used as external analytics capabilities. [Learn more] |
* This is the current state of planning and may be changed by SAP at any time.
| SAP Solution Manager | SAP Cloud ALM | Additional Information | ||
|---|---|---|---|---|
| SAP EarlyWatch Alert | not planned | SAP EarlyWatch Alert Workspace [Learn more] | ||
| Landscape Management | Landscape Management | Landscape management enables you to get an overview of your services, business services, and systems that you use for your cloud solutions .[Learn more] | ||
| System Recommendations | not in scope | Functionality available in the System Assistant [Learn more] | ||
| SAP Engagement and Service Delivery | Service Delivery | Transition to Service Delivery to facilitate collaboration and transparency along the entire end-to-end SAP service delivery process. [Learn more] | ||
SAP Readiness Check for SAP Cloud ALM
The readiness check helps you to analyze your current usage of SAP Solution Manager and provides recommendations for equivalent functionalities in SAP Cloud ALM.
Services for SAP Cloud ALM
SAP offers services which help you with your transition to SAP Cloud ALM.
| Asset | Access |
|---|---|
| Presentation on transition to SAP Cloud ALM | Download PDF |
| SAP Cloud ALM Roadmap | Roadmap Explorer |
| Usage rights details for SAP Cloud ALM, SAP Solution Manager 7.2 and SAP Focused Run | ALM usage rights page |
| SAP Solution Manager 7.2 mainstream maintenance | SAP Note 3255311 |
| Support after end of mainstream maintenance or extended maintenance | SAP Note 52505 |
Note: This page is subject to constant updates, please regularly check back for new updates.
Last update: April 27, 2023