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Technical Assistance
Request product support from SAP
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Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Missions include best practices and step-by-step guidance for implementing use cases, with a well-established support from mission experts and SAP Community.
You can consume it at your own pace and use the support functionality within the mission to get timely support on any query you may have.
The missions covering SAP Cloud ALM are available in the SAP Discover Center.
The ‘Onboarding and first steps with SAP Cloud ALM' Mission in SAP Discovery Center is the ideal place to start your SAP Cloud ALM journey. It provides best practice step-by-step guidance for requesting your SAP Cloud ALM tenant and doing the initial setup steps.
The ‘Getting Started with SAP Cloud ALM for Implementation’ Mission in the SAP Discovery Center is the ideal place to get best practice step-by-step guidance on how to use SAP Cloud ALM for an SAP implementation project. That includes the usage of features, functions and processes for the running of fit-to-standard workshops and management of all implementations, testing and deployment activities.
The ‘Getting Started with SAP Cloud ALM for Operations’ Mission in the SAP Discovery Center provides step-by-step guidance on how to set up and best use the monitoring and alerting capabilities coming with SAP Cloud ALM for Operations. Furthermore, the mission provides insights into SAP Cloud ALM Operation Automation capabilities, Intelligent Event Processing capabilities and Service Management capabilities.
The ‘Integrate SAP Analytics Cloud with SAP Cloud ALM’ Mission in the SAP Discovery Center provides step-by-step guidance on how to connect a SAP Cloud ALM tenant to a SAP Analytics Cloud tenant. This provides the basis to create compelling analytics stories for IT reporting and dashboards delivered in the organizations.
The ‘Integrate SAP Cloud ALM with External Incident Systems’ mission in the SAP Discovery Center provides step-by-step guidance on how to connect an external incident management system to SAP Cloud ALM. This provides the basis to integrate SAP Cloud ALM into IT Service Management processes.
An Expert-Guided Implementation (EGI) is a multi-day remote session delivered in a one-to-many format. During the morning, the trainer presents the content and in the afternoon they provide hands-on activities (homework) to be executed in the customer's own landscape.
SAP Consulting Services for Application Lifecycle Management provides an end-to-end service portfolio for your cloud transformation journey.
Our best practice approach for SAP Cloud ALM guides you through your SAP S/4HANA or RISE with SAP project in an agile and successful way.
The SAP Cloud ALM Coach is your pathfinder that ensures a manageable and successful transformation project and a smooth business operation without disruptions.
This planning check is available for customers with a SAP Preferred Success engagement. It enables you to realize the value of SAP Cloud ALM through operational readiness for Integration Monitoring, Business Process Monitoring, Job Monitoring and other capabilities.
SAP offers a holistic service portfolio supporting premium engagement customers in designing and implementing concepts in Application Lifecycle Management. That includes the implementation and usage of SAP Cloud ALM for Implementation and Operations.