Contact Us
×
How you can contact us:

  • Technical Assistance

    Request product support from SAP

  • Non-Technical Assistance

    Request non-product support or provide feedback on SAP Support Portal site

Transition to SAP Cloud ALM: Guidance for typical customer situations

On this page you will find typical customer situations and guidance for the transition to SAP Cloud ALM.

Your situation todayYour situation 2028

You are on-premise-centric

You are using SAP Business Suite

You are using SAP Solution Manager for Implementation and Operations

You are planning (or in the process) of implementing SAP S/4HANA on-premise until 2028

You are on-premise-centric

you are using SAP S/4HANA on-premise

You are using SAP Cloud ALM for implementation, operations and service

Recommended next steps
  • Use SAP Cloud ALM for operations and service
  • Finish your SAP S/4HANA implementation with SAP Solution Manager, then transition to SAP Cloud ALM for implementation
Your situation todayYour situation 2028

A business unit plans to implement SAP S/4HANA Cloud

Other parts of the company use SAP Solution Manager to manage change and drive innovation in SAP Business Suite or intelligent enterprise

You are using SAP Cloud ALM for implementation, operations and service for the intelligent enterprise

Recommended next steps
  • Use SAP Cloud ALM for operations and service
  • Implement SAP S/4HANA Cloud with SAP Cloud ALM, use this for upskilling
  • Continue to use SAP Solution Manager to drive innovation and follow SAP Cloud ALM for implementations roadmap
Your situation todayYour situation 2028

You are on-premise-centric

You are using SAP Business Suite or SAP S/4HANA

You have invested in Solution Documentation, Test Suite and/or test automation

Massive amount of documents in KW

Automated test cases

You are using SAP Cloud ALM for implementation, operations and service for the intelligent enterprise

Recommended next steps
  • Use SAP Cloud ALM for operations and service
  • Wait until required functionality is available, continue to use SAP Solution Manager
  • Documents from KW move to document mgmt. services (BTP / SharePoint / Google etc.)
  • Test automation:
    • If the provider is integrated with SAP Cloud ALM, test cases need to be re-imported
    • If the provider is not integrated, test cases must be migrated to the provider first and then re-imported
Your situation todayYour situation 2028

You are in a regulated environment and/or have a complex ChaRM setup (i.e. two-tier landscape, Retrofit, digital signatures etc.)

You are using SAP Cloud ALM for implementation, operations and service for the intelligent enterprise

Recommended next steps
  • Wait until required SAP Cloud ALM functionality is available, then evaluate transition (possibly with an SAP partner) - continuous  feature delivery planned throughout 2023 and 2024
Your situation todayYour situation 2028

Operations of ABAP-based SAP products on-premise beyond 2027 (e.g. SAP ECC, SAP Business Suite, SAP BW)

Continued operations of ABAP-based SAP products on-premise beyond 2027 (e.g. SAP ECC, SAP Business Suite, SAP BW)

Recommended next steps
  • Evaluate SAP Cloud ALM advantages over SAP Solution Manager
  • Alternatively evaluate SAP Focused Run for Application Operations or move to service partner using SAP Focused Run
Your situation todayYour situation 2028

Long-term operations of non-ABAP / non-HANA products (e.g. SAP Business Objects, SAP Enterprise Portal etc.)

Continued operations of non-ABAP / non-HANA products (e.g. SAP Business Objects, SAP Enterprise Portal etc.)

Recommended next steps
  • Evaluate SAP Focused Run for Application Operations, or move to service partner with SAP Focused Run
  • Additionally, evaluate SAP Cloud ALM for Business Process Monitoring and Business Service Management
Your situation todayYour situation 2028

You are using a 3rd-party (non-SAP) tool for Application Lifecycle Management

You are using SAP Cloud ALM for implementation, operations and service for the intelligent enterprise

Recommended next steps
  • Evaluate SAP Cloud ALM for implementation, operations and service
  • Check API Business Hub for APIs available for data transfer to SAP Cloud ALM, and check 3rd-party software possible migration options
  • If necessary, evaluate SAP Focused Run for advanced operations needs

Note: This page might be subject to updates, please regularly check back for new content.

Last update: April 11, 2023