The following video demonstrates the setup steps to set up Integration & Exception Monitoring for SAP Sales & Services Cloud.
A textual step by step description for all setup steps is provided in the sections below the videos.
To enable SAP Sales & Services Cloud for monitoring with SAP Cloud ALM:
To collect performance data for Real User Monitoring you have to expose the "Response Time Analysis" data source and create a communication arrangement.
Integration & Exception Monitoring and Real User Monitoring use different APIs to collect their monitoring data. Hence you have to create two endpoint, each pointing to the correct API.
After the creation of the endpoints you have to activate the data collection for the monitoring use-cases in the respective monitoring applications.