SAP Cloud for Customer

Category	Type	Description
SAP C4C Messages	Messages	Monitors messages sent from and to SAP Cloud for Customer

Setup integration & exception monitoring

To learn how to configure the monitoring, follow the documentation on the page Integration & Exception Monitoring - Setup & Configuration.

Below you find category-specific information for the monitoring categories available for SAP Cloud for Customer.

Please note:

If an input help is available for the filter parameters, this input help is filled based on the messages and exceptions collected in SAP Cloud ALM so far.
If no filter is set up for the data collection, all messages or exceptions will be collected for the category.

Available Events

Anomalies Detected in Message Processing: The event is created, when the number of processed messages in your managed service or system is too low or too high.
Erroneous C4C Message Detected(Single): The event is created for each failed message in the managed service.
Erroneous C4C Messages Detected(Grouped): The event is created if one or more messages in the managed service failed since the last data collection.
Issues detected for C4C Message(s): The event is by default relevant for messages in error and warning state.
C4C Message(s) detected with high processing time: The event is created, when the processing time of messages in a managed component exceed a defined period.

Available Filters

Filters for Data Collection	Filters for Events
Status Status Group	Which filter values make sense for SAP Cloud for Customer messages depends on the message direction. INCOMING Messages Message Direction: INCOMING Sender Party Inbound Service Interface Name Creation UserID Execution UserID Status Status Text Status Group OUTGOING Messages Message Direction: OUTGOING Receiver Party Outbound Service Interface Name Creation UserID Execution UserID Status Status Text Status Group

Filters for Data Collection

Filters for Events

Which filter values make sense for SAP Cloud for Customer messages depends on the message direction.

INCOMING Messages

OUTGOING Messages