This portal page describes the monitoring setup for SAP Sales Cloud and SAP Services Cloud tenants.
For these tenants we can monitor messages which are sent in the context of the functionality formerly known as SAP Cloud for Customer.
The following monitoring content is available for SAP Sales & Service Cloud:
|SAP C4C Messages||Messages||Monitors messages sent from and to SAP Sales & Services Cloud|
To perform the necessary setup steps in the SAP Sales & Services Cloud, please refer to:
To learn how to configure the monitoring, follow the documentation on the page Integration & Exception Monitoring - Setup & Configuration.
Below you find category-specific information for the monitoring categories available for SAP Sales & Service Cloud.
|Filters for Data Collection||Filters for Events|
Which filter values make sense for SAP Sales & Service Cloud messages depends on the message direction.