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Technical Assistance
Request product support from SAP
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Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Your new SAP Support user ("S-user") ID gives you access to support tools, product documentation, training courses, and many more service and information offerings.
The SAP for Me customer & partner portal is your primary entry point for support-related tasks like administering users and contacting SAP for product support, among others. Get immediate guidance to the best solutions for your business; and access important alerts, metrics, and insights about your SAP product portfolio.
The SAP ONE Support Launchpad will be deprecated and users transitioned to SAP for Me in Q2 2023. You can perform support tasks such as: Search for answers; report incidents; get status updates for your SAP cloud products or maintain your on-premise solutions; visualize key performance indicators about your solution landscape at a glance.
Your S-user ID gives you access to other important websites: Access gated information here on the SAP Support Portal, join discussions in the SAP Community, book an SAP training course, purchase products or services from the SAP Store, or download product documentation from the SAP Help Portal.