Your new SAP Support user ("S-user") ID gives you access to support tools, product documentation, training courses, and many more service and information offerings.
The SAP for Me customer & partner portal is your primary entry point for support-related tasks like administering users and contacting SAP for product support, among others. Get immediate guidance to the best solutions for your business; and access important alerts, metrics, and insights about your SAP product portfolio.
The SAP ONE Support Launchpad will be deprecated and users transitioned to SAP for Me in Q2 2023. You can perform support tasks such as: Search for answers; report incidents; get status updates for your SAP cloud products or maintain your on-premise solutions; visualize key performance indicators about your solution landscape at a glance.