Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content and more.
Submit your ideas on new functionalities and vote on existing ones to improve S/4HANA Cloud on SAP Customer Influence. This is your way to influence SAP S/4HANA Cloud development decisions.
If you are looking for an enhancement or missing feature, check existing ideas first and vote on them to accelerate the processing time. If you don't find it, create a new idea and come back to check the status.
Find more information on Customer Influence here.
SAP's AI-driven Incident Solution Matching further improves the support experience for SAP S/4HANA Cloud customers. This machine learning service automatically recommends solutions not only from SAP Notes and SAP Knowledge Base Articles (KBAs) but also from additional data sources – SAP Help, Roadmap Viewer and Fiori Apps Library when the incident is related to SAP S/4HANA Cloud product.
The Head of SAP Product Support, Mohammed Ajouz, introduces you to a dedicated section of our SAP Support Portal, Welcome to Support.
Learn more on how to begin your journey with Product Support, accessible to you anywhere, any time and on any channel.
We are pleased to invite you to SAP Localization Summit – this year's most important SAP Solutions Localization event.
The Summit will take place on November 8 in Moscow at SAP Digital Leadership Center located at Kosmodamianskaya nab., 52/7, 2nd floor.
Experience an enhanced incident creation process enabled by SAP's new support assistant. The ‘support assistant' offers you a guided approach through a conversational user interface during the incident creation process on the SAP ONE Support Launchpad. Using tree structures, the optimized functionality helps you step through a series of questions and narrows down to the problem area, meanwhile recommending targeted solutions in real-time.
Simply visit the SAP ONE Support Launchpad and try the new support assistant.
For more information, please visit SAP Community.
Try SAP's improved incident management application in the SAP ONE Support Launchpad. With a simplified and intuitive design, optimized features will help you to create an incident, while AI driven analytics provide options in real-time to offer you a seamless and personalized experience. Providing the information you need, you may either submit your issue to SAP or immediately jump to the best help offer of your choice – be it self-services offering or direct engagement with SAP support experts though our live support channels. For more details follow this link.
The third annual ASUG and SAP Solution Manager Summit is returning to Newtown Square, PA, on November 5-7, 2019.
This year's summit features in-depth education on ways to empower your organization with a modern and intelligent application lifecycle management (ALM) portfolio.
We invite you to join us for three days of education, networking, live demonstrations, one-on-one time with SAP Solution Manager experts and partners, and more.
Don't miss to register for the event. The early bird registration rates end on August 30!
The SAP Solution Manager Education Summit 2019 focuses on innovation in SAP application lifecycle management and will help you on your journey in becoming an intelligent enterprise.
Our experts are happy to support you in realizing the next steps in your SAP application lifecycle management strategy. Plan today and join us at the event from December 3-6 in Heidelberg, Germany.
SAP's support backbone has been updated, and to ensure a safe transition for you, the legacy infrastructure will remain available until the end of the year. This impacts every ABAP-based SAP system which is connected to the support backbone.
Learn from this video what you have to do in a nutshell and read the SAP News article. Also check out the landing page and read the guide for detailed information about this important topic.
Outlined here are the communication channels, Next-Generation Support tools and support resources available to you whenever you need our assistance.
Mohammed Ajouz, Global Head of Product Support at SAP, personally welcomes you in this short video.
Learn more about the new SAP Community.
The SAP SuccessFactors Community is a private community where members find resources, ask questions, share knowledge and get answers from customers and experts.
Join the SAP S/4HANA Cloud Customer Community to connect with your peers and SAP experts to exchange information about product solutions and best practices. Search for answers, ask questions, access tools, resources and more.