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The SAP SuccessFactors Community connects customers, partners, and employees within a collaborative environment to help realize our collective goals.


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Watch the video for tips on resolving your incidents with SAP, and for an overview of the information that is waiting for you on the SAP Support Portal.

Also, browse this SAP Ecosystem document for an overview of some of the resources available to you as an SAP customer.

Get answers to questions by reviewing the support portal FAQs

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Review the help files for the SAP support applications.

To help improve your support experience we would love to have you join one of our usability studies by emailing

Review the details of the service which serves as the starting point for the customer engagement.

SAP has started a series of Security Whitepapers in order to help you increase the security of your SAP systems.

Looking to participate in the Ask an Expert Peer feature trial? Ask an Expert Peer is designed to deliver fast issue resolution for basic inquiries and how-to questions. Please log in with a valid S-User to access the Ask an Expert Peer tab from the right-side of the Home page. Learn more here.