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New to the Support Portal?

Watch the video for tips on resolving your incidents with SAP, and for an overview of the information that is waiting for you on the SAP Support Portal.

Also, browse this SAP Ecosystem document for an overview of some of the resources available to you as an SAP customer.

Get answers to questions by reviewing the support portal FAQs

Review the video content from the SAP Support YouTube playlist

Review the help files for the SAP support applications.

To help improve your support experience we would love to have you join one of our usability studies by emailing supportusability@sap.com.

Review the details of the service which serves as the starting point for the customer engagement.

SAP has started a series of Security Whitepapers in order to help you increase the security of your SAP systems.