SAP Localization Summit

We are pleased to invite you to SAP Localization Summit – this year's most important SAP Solutions Localization event.

The Summit will take place on November 8 in Moscow at SAP Digital Leadership Center located at Kosmodamianskaya nab., 52/7, 2^nd floor.

Learn more...

Try SAP’s new support assistant

Experience an enhanced incident creation process enabled by SAP's new support assistant. The ‘support assistant' offers you a guided approach through a conversational user interface during the incident creation process on the SAP ONE Support Launchpad. Using tree structures, the optimized functionality helps you step through a series of questions and narrows down to the problem area, meanwhile recommending targeted solutions in real-time.

Simply visit the SAP ONE Support Launchpad and try the new support assistant. 

For more information, please visit SAP Community.

Tired of spending too much time creating incidents?

Try SAP's improved incident management application in the SAP ONE Support Launchpad. With a simplified and intuitive design, optimized features will help you to create an incident, while AI driven analytics provide options in real-time to offer you a seamless and personalized experience. Providing the information you need, you may either submit your issue to SAP or immediately jump to the best help offer of your choice – be it self-services offering or direct engagement with SAP support experts though our live support channels. For more details follow this link.

ASUG and SAP Solution Manager Summit 2019, North America

The third annual ASUG and SAP Solution Manager Summit is returning to Newtown Square, PA, on November 5-7, 2019.

This year's summit features in-depth education on ways to empower your organization with a modern and intelligent application lifecycle management (ALM) portfolio. 

We invite you to join us for three days of education, networking, live demonstrations, one-on-one time with SAP Solution Manager experts and partners, and more. 

Don't miss to register for the event. The early bird registration rates end on August 30!

Out Now: Support Package SP04 of Focused Build & Focused Insights for SAP Solution Manager 7.2

We are happy to announce that the new Support Package SP04 for Focused Build and Focused Insights has been released and is now available for customers and partners.  

• read the blog for Focused Build and see what's new for SP04
• read the blog for Focused Insights and see the user guides for SP04

SAP Solution Manager Education Summit 2019, Germany

The SAP Solution Manager Education Summit 2019 focuses on innovation in SAP application lifecycle management and will help you on your journey in becoming an intelligent enterprise.

Our experts are happy to support you in realizing the next steps in your SAP application lifecycle management strategy. Plan today and join us at the event from December 3-6 in Heidelberg, Germany.

Act now and update your systems to stay connected to SAP as of January 1, 2020

SAP's support backbone has been updated, and to ensure a safe transition for you, the legacy infrastructure will remain available until the end of the year. This impacts every ABAP-based SAP system which is connected to the support backbone.

Learn from this video what you have to do in a nutshell and read the SAP News article. Also check out the landing page and read the guide for detailed information about this important topic.

Highlights of SPS09 for SAP Solution Manager 7.2

Watch the recording of the meet-the-expert (MTE) webinar on the support edition of SAP Learning Hub to find out what this feature-packed release holds for you!
Take also a quick tour of some features in our blog that make SAP Solution Manager 7.2 processes more convenient. Visit the SAP Help Portal and discover what's new for SPS09.