Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content and more.
We invite you to sign up for our 2021 Customer/Partner feedback panel, where we meet with you once a month and get back feedback on improvements and innovations for the SAP Support Portal and the SAP ONE Support Launchpad websites.
Watch and learn how you can remain informed about the availability and status of SAP Cloud Services, including planned and unplanned downtimes, as well as receive customer notifications and maintenance events that are most relevant to you. Super or Cloud Administrators can assign new subscriptions for any contact person within their organization. Learn about the following, and more:
Enable your teams to get hands-on experience with SAP S/4HANA and make key business decisions as they execute multiple transactions - in planning, sales, marketing, procurement, production, finance, and more - all within a true-to-life competitive business setting.
Every Thursday, throughout October, we will be offering virtual sessions for you on the latest news from SAP Enterprise Support.
SAP experts will be available to answer your questions live over the course of 12 sessions provided in English and French.
Learn more and register by visiting the SAP Enterprise Support Innovation Month page.
The incident creation and management applications in SAP ONE Support Launchpad have been improved and provide a simplified and intuitive design with optimized features.
Since end of August 2020, the ‘Report an Incident' tile now provides you a central entry point for SAP support channels like traditional incident, Expert Chat and Schedule an Expert.
Join our Spanish Speaking Boutique SAP ALM Summit Colombia (Virtual Edition) for 3 consecutive days with a 4 hours session each day.
On September 15th the event kicks-off with a Keynote and the focus on how to support SAP S/4HANA Transformation Projects, covers the SAP Landscape Management & Operations topic and will give some more demos, tips and tricks as well as services specials until September 17th as last Day of the event.
In these 3 days, we will have customers and experts speaking and sharing their experiences and thoughts as well as lectures covering SAP Solution Manager, SAP Focused Run and SAP Cloud ALM.
SAP's improved incident creation and incident management applications in the SAP ONE Support Launchpad provide you now with a simplified and intuitive design with optimized features.
Customers can now explore simplified categorization using ‘Product Functions' for an easier alternative to components, to get your incident to the correct SAP expert faster.
Learn more on the SAP Community.
Join our virtual event and explore how the latest SAP technologies and services can accelerate your digital transformation and secure the continuous success of your business.
Get special first-hand insights from SAP Experts and Customers and choose the best approach to stay ahead of the pack.
Participation is free of charge for all SAP customers.
SAP S/4HANA Cloud customers can now explore the benefits of expanded availability of help resources.
This focused content for SAP S/4HANA Cloud help resources is located in the Search Results when searching SAP ONE Support Launchpad by clicking on the “Additional SAP S/4HANA Cloud Assets” link. The content can be found easily by searching the web, using the searches at sap.com, or the SAP ONE Support Launchpad.
These eight repositories will also be exposed to the global search engines making them easily found no matter where you search for answers, making it faster and easier to find issues to your technical issues.
For more information, please visit the SAP Community.
Outlined here are the communication channels, Next-Generation Support tools and support resources available to you whenever you need our assistance.
Mohammed Ajouz, Global Head of Product Support at SAP, personally welcomes you in this short video.
The SAP SuccessFactors Community is a private community where members find resources, ask questions, share knowledge and get answers from customers and experts.
Join the SAP S/4HANA Cloud Customer Community to connect with your peers and SAP experts to exchange information about product solutions and best practices. Search for answers, ask questions, access tools, resources and more.