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How you can contact us:
  • Product Related Assistance

    Request product related support from SAP

  • Non-Product Related Assistance

    Request for existing cases, user IDs, Portal navigation support and more

SAP for Me

  • SAP for Me overview

Knowledge Management

  • My SAP Notes & KBAs
  • Regulatory Change Manager(opens in new tab)
  • SAP Legal Change Notes
  • SAP Security Notes & SAP HotNews
  • Side Effects Notes reporting(opens in new tab)
  • Cloud Availability Center

Cases

  • Reporting and working with cases
  • Getting notifications on your cases in SAP for Me [video](opens in new tab)
  • Case management for VAR partners
  • Customer remote logon depot (formerly secure area)

Users & authorizations

  • About the user, authorization and administrator concept
  • User data administration
  • Technical communication user

Remote support

  • Remote support
  • Remote service connection

Systems & Installations

  • Installation Management
  • System Data Administration
  • Data Cleansing
  • Merge Analytics Systems
  • Analytics System Data Maintenance

Keys

  • License key information
  • License keys FAQs & help
  • SAP software change registration (SSCR)

Software downloads

  • Software download center (including FAQs, glossary of terms, and important notes & KBAs)
  • SAP download manager