Job & Automation Monitoring

Scope & Content

Scope

The purpose of Job & Automation Monitoring is to provide transparency about the current status of automation processes regarding execution status, application status, start delay and run time. It supports the monitoring jobs running on the different platforms with a unified user experience using a common look-and-feel and handling pattern. 

The basic concept is to collect (via push or pull) individual job executions into the Job & Automation Monitoring application and to evaluate them using historical data. The determined ratings are aggregated to the job level and to the system / service level so that you can see the current overall status of all jobs. In case of issues with job executions, context-based navigation is offered from the aggregate to the individual job execution and finally a direct navigation to the corresponding job instance in the executing system / service for a more detailed analysis and job management actions. For further details see this overview presentation.

Job & Automation Monitoring shall help IT users and Business users to understand the success of the automation processes they are responsible for, across all involved cloud services and systems. 

On top of showing the current status and indicate exceptional situations, it is planned to offer job analytics (measured values and Z-score trend reporting) for the different metrics in order to detect and avoid critical situations proactively.

Content

Job and Automation Monitoring in SAP Cloud ALM for Operations is currently offered for SAP Application Jobs used in various products like:

  • SAP S/4HANA Public Cloud Edition
  • SAP Marketing Cloud
  • SAP Intelligent Robotic Process Automation

Features

Monitoring

The monitoring overview provides a status overview per cloud service, to help understand the current status regarding the execution of automated actions, i.e. the status of the latest execution of every job with regards to the Execution Status, Application Status, Start Delay and Run Time. The monitoring displays the jobs executed in the registered tenants and offers direct navigation into the job execution details of the corresponding tenant.

The jobs view provides the list of jobs of all the services sorted by Execution Status rating in a descending order along with the rated information regarding Execution Status, Application Status, Start Delay, and Run Time. The summary rating of a job is the latest non-gray rating of the respective metric.

By clicking on a job name, you can view the list of executions of the selected job sorted by planned start time descending.

By clicking on the information icon next to each execution, you can view further details and navigate directly to job in the managed cloud service by clicking on the Run ID value.

Alerting

Alerts can at the moment be raised, if jobs have a red Executions Status or a red or yellow Application Status. The Alert Name can freely be defined, and you can make use of the value that you defined for notification determination by Intelligent Event Processing. In the alert Object Details the name of the job is contained. In the alert list UI, you can filter for the content of the object details, i.e. the job name. Alerts are raised per job and contain all failed executions of a specific job. From the Run Id value, you can navigate to the corresponding job execution in the managed cloud service, just like from the Job and Automation Monitoring application.

Job Analytics

Reporting on job run time trends, determining time periods with exceptional run times, delays and critical job statuses is planned to be offered in 2021.