Business Process Monitoring Details

On this page you can find details on prerequisites, setup, housekeeping, and customer support details for Business Process Monitoring in SAP Cloud Application Lifecycle Management for operations.

Prerequisites

Before you can monitor your processes with Business Process Monitoring in SAP Cloud Application Lifecycle Management, you have to connect your subscribed SAP cloud services to your SAP Cloud ALM instance. 

For SAP S/4HANA and SAP Business Suite you need ST-A/PI version > 01U_731.

Please follow the Enabling SAP Cloud ALM APIs guide in SAP Help  to retrieve your API keys (Clientid and Secret) and Host Name which you will need during the configuration.

Setup

Housekeeping

Set the number of days for which business documents are stored. Any business documents exceeding this age limit are no longer available as detailed entries on KPI level, but flow into the aggregated data history.

You can define a retention period between 1 and 30 days. To optimize memory usage, reduce the retention period accordingly.

Customer Support

In case you encounter problems configuring or using SAP Cloud Application Lifecycle Management, please report an incident using one of the following components:

  • SV-CLM-OP – SAP Cloud Application Lifecycle Management for Operations Services
    • SV-CLM-OP-BPM – Business Process Monitoring
  • SV-CLM-INF – SAP Cloud Application Lifecycle Management Cross Topics 
    • SV-CLM-INF-ONB - Onboarding and Decommissioning process
    • SV-CLM-INF-UAM - User Access Management