On this page you can find details on prerequisites, setup, housekeeping, and customer support details for Business Process Monitoring in SAP Cloud Application Lifecycle Management for operations.

Before you can monitor your processes with Business Process Monitoring in SAP Cloud Application Lifecycle Management, you have to connect your subscribed SAP cloud services to your SAP Cloud ALM instance. 

For SAP S/4HANA and SAP Business Suite you need ST-A/PI version > 01U_731.

Please follow the Enabling SAP Cloud ALM APIs guide in SAP Help  to retrieve your API keys (Clientid and Secret) and Host Name which you will need during the configuration.

To setup Business Process Monitoring please follow the monitoring setup guide:

• SAP S/4HANA Public Cloud Edition

• SAP S/4HANA Private Cloud Edition

• SAP S/4HANA On-Premise Edition

• SAP SuccessFactors

• SAP Business Suite

Set the number of days for which business documents are stored. Any business documents exceeding this age limit are no longer available as detailed entries on KPI level, but flow into the aggregated data history.

You can define a retention period between 1 and 30 days. To optimize memory usage, reduce the retention period accordingly.

In case you encounter problems using or setting up Business Process Monitoring in SAP Cloud ALM, please report an incident using the following component:

• SV-CLM-OP-BPM – Business Process Monitoring

Please select your SAP Cloud ALM tenant when reporting the incident.