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SAP offers supportability tools that help you troubleshoot issues, diagnose problems, and connect securely when working with Support

Diagnostic Tools

Holistic solution and application lifecycle management requires efficient collaboration between multiple tools from different vendors, SAP and non-SAP. SAP offers integrated tools as add-ons to SAP Solution Manager, to provide the functions required by the different lifecycle management activities.

Learn more about Diagnostic Tools

Troubleshooting Tools

Troubleshooting is a process that helps you logically and systematically solve your issues. Using these tools before contacting SAP Support can save you time, as you will have eliminated some of the possible causes.

Learn more about Troubleshooting Tools

Connectivity Tools

Setting up a remote connection between your company and SAP will also allow you to receive services such as SAP Early Watch, and SAP Continuous Quality Checks, that you may be entitled to through the Support Programs your company has purchased.

Learn more about Connectivity Tools

Software Logistics Tools

Software Logistics Toolset provides a product-independent delivery channel for up-to-date software logistics tools and a unified consumption experience with the goal of reducing total cost of ownership.

Learn more about Software Logistics Tools

Upgrade & Transformation Tools

Find an overview of the most important upgrade tools sorted by upgrade project phase; plan, build and run. Also, the SAP Transformation Navigator provides guidance for your digital transformation to an SAP S/4HANA-centric landscape.

Learn more about Upgrade & Transformation Tools.