Troubleshooting Tools

Automated Notes Search Tool (ANST)

The Automated Notes Search Tool (ANST) is an application that is intended to search for SAP Notes in order to solve problems, specifically those notes that have correction instructions.

There is no download for this tool. If you have installed Support Package 740 or later, ANST is installed to your computer.

Performance Assistant Note and KBA Search (PANKS)

Performance Assistant Note and KBA Search (PANKS) consists of a new button added to the performance assistant that searches for SAP Notes and KBAs that are relevant to the incident.

PANKS can be installed in customer’s system by applying SAP Note 2020356. It has been included with Support Packages since Support Package 740.

Note Assistant

Note Assistant is a powerful tool for rapidly implementing specific SAP Notes. It makes it easy to install specific corrections to SAP solutions. It also recognizes any dependencies on SAP Notes, Support Packages, and modifications that have already been implemented, which helps to ensure you implement all appropriate fixes for your SAP solutions.

SAP NetWeaver JAVA Support Tool

The SAP NetWeaver (NW) Java Support Tool connects to a NW AS JAVA system and automatically collects the information required for you to troubleshoot an issue before uploading such data to SAP Product Support. It also provides guidance and assistance in the case of needing to apply a patch and analyzing all patch dependencies.

Landscape Analysis Utility (LAU)

The Landscape Analysis Utility (LAU) is to be used by support engineers, consultants, and mobility product administrators.  It is designed for supporting many aspects of the products and simplifies the process of reporting on the product and landscape configuration, and performing root cause analysis tasks.