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Technical Assistance
Request product support from SAP
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Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
The SAP Support Portal is your one stop for all support needs, access to software, technical support and the documentation you need to run your business.
SAP Support Portal
SAP for Me
SAP ONE Support Launchpad
Operating systems and other peripherals that are no longer supported by their respective vendors are also not supported in the SAP Support Portal and related applications.
On May 25th, 2017, to meet General Data Protection Regulation (GDPR) requirements, SAP added a cookie consent pop-up which applies to those countries affected by the regulation.
The cookie consent pop-up application appears over a local translation of the About SAP page. You can either click the Agree and Proceed button, which gives consent to use cookies throughout the site or click the More Information link. This link gives you three options of cookie levels:
If you click the Advanced Settings button, you can choose to opt in or opt out of specific functional and advertising cookies.
You can contact our Usability team at supportusability@sap.com. You can also find more information in our Usability Study FAQs page.
If you have feedback, each page within the SAP Support Portal has a floating Contact Us banner on the right hand side of the page.
If you have feedback regarding the SAP ONE Support Launchpad, use the feedback feature in the black footer of the Launchpad.
*Note that individual support will not be provided through this feedback process nor will we regularly respond individually.
Please contact our Customer Interaction Center (CIC) or view videos on our YouTube channel.
Login with your S-User ID and go to your profile to maintain your email address. Your User Profile can be accessed after you login at the top of the page.