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Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
In this section you get help in identifying available upgrade paths and gain insight on possible upgrade approaches.
Furthermore you get a first indication if and when you should consider replacing or complementing your upgrade approach and/or project by a migration to SAP S/4HANA.
To identify and review available upgrade paths for SAP Business Suite applications consult the product availability matrix and review the SAP products your company has purchased licenses for.
The Product Availability Matrix (PAM) contains information about SAP software releases such as release types, maintenance durations, planned availability, and upgrade paths. Furthermore you can access information about platform availability, including database platform and operating systems.
The project approach is strongly influencing the potential return of investment (ROI) of an SAP upgrade. SAP is differentiating the following three major approaches; each of them follows a different motivation and may lead to different ROI and payback period:
Technical Upgrade
Functional Upgrade
You may complement these approaches with other initiatives, such as system landscape consolidation or the implementation of shared service center(s).
In summary, the more an upgrade decision is driven by business improvement aspects, the higher is the expected ROI. Upgrade experiences and customer statistics prove that a mix of business, technology and strategic criteria usually determines the decision for an SAP upgrade.
Most upgrade projects start with a technical upgrade followed by the implementation of business value in subsequent projects. From this perspective, a pure technical upgrade is the key enabler for growth and continuous business innovation.
Depending on the SAP products you are currently using, your business needs and your company’s strategy you may replace or complement the traditional upgrade approaches as described above by a conversion to SAP S/4HANA.
Click image to choose your path
SAP S/4HANA is SAP’s next generation ERP business suite, built on the most advanced in-memory platform available today, SAP HANA, enabling you to run simple in the digital and networked economy. Access more information or order a free trial version.
If you would like to learn more about the migration to SAP S/4HANA or support offerings available to assist your project, you may want to consider using the SAP Enterprise Support value map for SAP S/4HANA & SAP HANA.
For more information on this offering, visit the SAP Enterprise Support value maps page.
For deeper technical insight and details, access the Product Availability Matrix (PAM).
In a first instance you may want to understand how your company could benefit from SAP S/4HANA, you can order the Business Scenario Recommendations for SAP S/4HANA, an easy-to-use interactive report to identify the most valuable digitalized business scenarios for your enterprise based on your actual system usage.
Learn more about SAP's most important upgrade tools, sorted by upgrade project phase.
Additional Integrated Tools are available with SAP Solution Manager, and even more related tools are sorted by SAP Solution Manager Processes which can help you with your upgrade.