Welcome to SAP Customer Experience!

We invite you to join a live 45-minute onboarding presentation followed by Q&A.

Why attend? We ensure the building blocks for a smooth start to your onboarding journey. We cover the fundamentals and tips that you need to know when you first start working with SAP CX.

We can't wait to see you!

   

Live Webcast Schedule

WebcastAgendaRegionLanguageCadenceLink
SAP Customer Experience 
  • Provisioning and first access
  • Authorizations and S-User
  • Onboarding Resource Center
  • SAP for Me
  • SAP Support best practices
  • Useful tools for learning
  • Upgrades for your solution
EMEA/APJEnglishMonthlyRegister Now
NA/LACEnglishMonthlyRegister Now
LATAM/EMEASpanishQuarterlyRegister Now

On-Demand Webcasts

WebcastAgendaLanguageLink
SAP Customer Experience OnboardingBuild your own agenda and learn more about the following key topics:
  • Provisioning and first access
  • Authorizations and S-User
  • Onboarding Resource Center
  • SAP for Me
  • SAP Support best practices
  • Useful tools for learning
  • Upgrades for your solution
EnglishRecording
Presentation
SpanishRecording
Presentation
ChineseRecording
Presentation
SAP Commerce Cloud Solution Overview 
  • Introduction
  • Commerce Cloud features
  • Provisioning
  • Enablement
  • SAP for Me
  • Integration and Extensibility
  • Release & Upgrades
  • Performance
  • Data Migration
  • Roadmap
  • Adoption
  • Conclusion
English Recording
Presentation
SAP Sales Cloud & SAP Service Cloud Solution Overview
  • Key Features
  • Provisioning
  • Enablement Resources
  • SAP for Me
  • Integration Aspects
  • Extensibility
  • Upgrade Information
  • Analytics
  • Performance
  • Data Migration
  • Roadmap
  • Adoption
EnglishRecording
Presentation
SAP Sales Cloud & SAP Service Cloud V2 Solution Overview
  • Solution Features
  • Provisioning
  • Enablement
  • Resources
  • SAP for Me
  • Integration Aspects
  • Extensibility
  • Upgrade Information
  • Analytics
  • Data Migration
  • Roadmap
  • Adoption
EnglishRecording
Presentation
SAP Emarsys Customer Engagement
  • Key Features
  • Provisioning
  • Enablement Resources
  • SAP for Me
  • Data Onboarding
  • Integration Aspects
  • Upgrades
  • Analytics
  • Roadmap
  • Adoption
English Recording 
Presentation
SAP CX Best Practices - Adoption Overview and PreparationGet insight into the fundamental aspects of adoption and enablement to set the basis for a successful project from start to end. You will learn more about:
  • Adoption overview
  • Definition and value
  • Maturity model
  • Increase and drive adoption
  • Success Criteria
  • Adoption Ambassador
  • Publishing and communication
  • Enablement Resources
EnglishRecording
Presentation

Additional Resources

For more information regarding your SAP Commerce Cloud Onboarding visit our Onboarding Resource Center.

For more information regarding your SAP Customer Data Solutions Onboarding visit our Onboarding Resource Center.

For more information regarding your SAP Emarsys Customer Engagement Onboarding visit our Onboarding Resource Center.

For more information regarding your SAP Marketing Cloud Onboarding visit our Onboarding Resource Center.

For more information regarding your SAP Sales Cloud & SAP Service Cloud Onboarding visit our Onboarding Resource Center.

For more information regarding your SAP Sales Cloud and SAP Service Cloud v2 Onboarding visit our Onboarding Resource Center.