Customer Center of Expertise
Customer Center of Expertise (Customer COE)
The Trusted Partner for SAP Operations and Support Processes
The Customer Center of Expertise (Customer COE) is the central collaboration hub on Customer side with two maturity levels for SAP business and IT departments to act as service provider and business innovation enabler - regardless of whether the Customer has an on-premise or hybrid/cloud environment.
New: Check-out the Hybrid Setup of a Customer Center of Expertise and learn how to prepare the Customer COE for the Hybrid World.
New: Check-out the new Customer Center of Expertise Best Practices from Customers within the Media Library (e.g. Digital Transformation, Hybrid Landscapes, SAP S/4HANA and SAP Solution Manager)
Set up and certify your Customer COE according to the 3 maturity levels.
- Primary Customer COE Certification
- Advanced IT Operations Self-Assessment
- Advanced Customer COE Certification
Access SAP information - Webinars, Roadmaps, Customer, Best Practices and learn about the Customer COE Community Suite for certified Customer COE(s) only.
Access the Customer COE Single Source of Truth for general information, Customer COE service portfolio, certification relevant information and support standards.
Experience Customer COE events and info forums including knowledge sharing and expert talks in various areas.