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Application Lifecycle Management (ALM)

Ensure accelerated implementation and smooth operations of your end-to-end business solution throughout the entire lifecycle.

ALM Offerings

SAP provides digital support experience with solutions for autonomous Application Lifecycle Management (ALM) and service and support delivery for all customers and landscapes, integrating the products that make up the Intelligent Enterprise. The digital experience is a competitive differentiator and enables customer satisfaction.

There are different approaches to ALM. Some customers prefer to run their applications using a standardized low-cost approach, while others have individual ALM requirements. Some customers use just a few SAP components, while others have landscapes with more than 100 SAP components. Then there are SAP customers that do not have SAP components at all, but only use cloud applications from SAP.

To satisfy the different customer expectations, SAP provides multiple ALM offerings:


Cloud-based ALM solution for cloud and hybrid customers. Smaller on-premise-only landscapes can be supported as well. SAP Cloud ALM provides standardized ALM processes.

Learn about:

SAP Focused Run

Powerful on-premise solution for service providers and customers with advanced needs regarding system management, user monitoring, integration monitoring, and configuration and security analytics.

Learn about:

SAP Solution Manager

On-premise ALM solution for customers with on-premise and hybrid SAP solutions. Customers can select ALM functions they require and configure them individually.

Learn about:

Tricentis Test Automation

SAP SE and Tricentis have expanded their existing partnership. All SAP customers with an SAP Enterprise Support agreement (including SAP Enterprise Support, cloud editions) will be entitled to use Tricentis Test Automation for SAP as a term license. 

Learn about Tricentis Test Automation.

Benefits of ALM

Application Lifecycle Management from SAP provides processes, tools, best practices, and services to manage SAP and non-SAP solutions throughout the complete application lifecycle. Managing the application lifecycle covers multiple phases:

  • Requirements – Collect business demand regarding new or changed business processes
  • Design – Convert requirements into detailed specifications
  • Build & Test – Configure the applications and check if they match the requirements
  • Deploy – Transfer changes from a test environment into the live business
  • Operate – Provide services required for ongoing operations
  • Optimize – Analyze service-level fulfillment and perform any activities required to improve results

It is a long tradition at SAP to support customers in executing these tasks. As part of the support engagement, SAP provides tools, methodologies, and best practices that help to achieve faster time-to-market, to avoid business disruptions, to increase efficiency of IT operations, and to provide transparency of the entire IT landscape.


ALM and Customer Support

Watch the video series:

  • What is the ALM roadmap of SAP?
  • What is SAP Cloud ALM?
  • How are SAP Cloud ALM and SAP Solution Manager related?
  • What is Built-in Support?
  • Summary

Read the overview presentation. And learn about the ALM usage rights.

ALM Community

Join the SAP Community Call for ALM or the SAP Community Call for SAP Cloud ALM Experts to sign up for the monthly webinar series to get the latest ALM news, strategy updates, live talks from and with SAP's topic experts!

Join the ALM expert page to get expert materials, read blogs and join ongoing discussions of ALM topics.

Find out about all ALM Events and join to get the latest information about all ALM topics directly from the experts.