Application Lifecycle Management (ALM)

Ensure accelerated implementation and smooth operations of your end-to-end business solution throughout the entire lifecycle.

ALM Offerings

There are different approaches to ALM. Some customers prefer to run their applications using a standardized low-cost approach, while others have individual ALM requirements. Some customers use just a few SAP components, while others have landscapes with more than 100 SAP components. Then there are SAP customers that do not have SAP components at all, but only use cloud applications from SAP.

To satisfy the different customer expectations, SAP provides multiple ALM offerings:

SAP Solution Manager

SAP Solution Manager is the well-established ALM platform of SAP. It is an on-premise solution to support on-premise applications as well as hybrid landscapes. The rich functional portfolio supports all aspects of ALM. Customers can select those functions they require and they can configure them individually to their individual needs.

SAP Cloud ALM

SAP Cloud ALM is for customers that use only (or at least predominantly) cloud solutions from SAP, and do not want to deploy their own ALM platform on-premise for managing these applications. It is a brand-new solution built on modern cloud technology. 

Focused Solutions

Focused Solutions for SAP Solution Manager are turnkey pre-configurations of SAP Solution Manager. They are highly-integrated and automated. Focused Solutions deliver all you need and include additional features, dashboards and all related training.

Cloud Extensions

Cloud extensions are cloud services that offer additional ALM functionality. Main use cases are access to up-to-date content and delivery of latest support services without needing to update any system or content. Cloud extensions are either utilized by the other ALM offerings or even directly by users via the SAP ONE Support Launchpad.

 
 
 
 

Benefits of ALM

Application Lifecycle Management from SAP provides processes, tools, best practices, and services to manage SAP and non-SAP solutions throughout the complete application lifecycle. Managing the application lifecycle covers multiple phases:

  • Requirements – Collect business demand regarding new or changed business processes
  • Design – Convert requirements into detailed specifications
  • Build & Test – Configure the applications and check if they match the requirements
  • Deploy – Transfer changes from a test environment into the live business
  • Operate – Provide services required for ongoing operations
  • Optimize – Analyze service-level fulfillment and perform any activities required to improve results

It is a long tradition at SAP to support customers in executing these tasks. As part of the support engagement, SAP provides tools, methodologies, and best practices that help to achieve faster time-to-market, to avoid business disruptions, to increase efficiency of IT operations, and to provide transparency of the entire IT landscape.

 


ALM and Customer Support

Watch the video series:

  • What is the ALM roadmap of SAP?
  • What is SAP Cloud ALM?
  • How are SAP Cloud ALM and SAP Solution Manager related?
  • What is Built-in Support?
  • Summary

Read the overview presentation.

 

ALM Community

Join the Application Lifecycle Management expert page to get expert materials, read blogs and join ongoing discussions of ALM topics.