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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Maintenance
Let us support your business processes with information about software releases, upgrades and maintenance
Request for existing cases, user IDs, Portal navigation support and more
Let us support your business processes with information about software releases, upgrades and maintenance
The Product Availability Matrix (PAM) provides you with information about SAP software releases: release types, maintenance durations, planned availability, and upgrade paths. The PAM also offers information about platform availability, including database platform and operating systems.
To download your company's SAP software, the SAP Software Download Center (SWDC) is the central location for you.
We design our release and maintenance strategy to:
Learn more about the SAP Release and Maintenance Strategy
Access information related to suite upgrades and transition paths to SAP S/4HANA. Here we provide you with a collection of important information, documentation and collaboration platforms that support your upgrade project.
Gain insight on upgrade approaches, how to identify your upgrade path, and if you should complement your approach with SAP S/4HANA.
Get an overview of the most important upgrade tools and how they can support each upgrade project phase.
Find out how our services can help enhance and facilitate the implementation and adoption of SAP solutions throughout their lifecycles.
Access specific information and documentation that can help you upgrade your SAP Business Suite core applications including SAP NetWeaver and SAP Business Objects.
See communication of planned release dates for SAP's maintenance deliveries.
The SAP maintenance strategy describes the length and conditions of maintenance for SAP software releases.
SAP Solution Manager's cloud-based Maintenance Planner enables easy and efficient planning of all changes in your SAP system landscape.
The maintenance certificate enables SAP's software logistics to identify your system and the exact scope of your corresponding SAP maintenance agreement.
This is the central location for communication of planned release dates for SAP's maintenance deliveries.