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Technical Assistance
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Non-Technical Assistance
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Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
On February 4, 2020, SAP has announced an innovation commitment for SAP S/4HANA until the end of 2040. This means that until 2040, there will always be at least one release of SAP S/4HANA in maintenance.
At the same time, SAP will provide mainstream maintenance for SAP Business Suite 7 core applications until end of 2027. This offboarding phase will be followed by optional extended maintenance until end of 2030.
SAP will provide mainstream maintenance until end of 2027 for SAP Business Suite 7 core applications, which are also core applications of SAP Business All-in-One, including the latest three enhancement packages of:
Following mainstream maintenance, SAP will offer customers choice on maintenance for SAP Business Suite 7 core applications from 2028 onwards:
Additional context can be found in the related press release as well as in the SAP News interview with Michael Kleinemeier, former member of the Executive Board, and Thomas Saueressig member of the Executive Board, SAP Product Engineering, about the long-term maintenance commitments for SAP S/4HANA and SAP Business Suite 7.
For more information on SAP's release and maintenance strategy, visit the dedicated pages on the SAP Support Portal:
SAP Business Suite powered by SAP HANA
SAP Note 2881788: End of SAP Business Suite 7 mainstream maintenance (log-in required)
SAP Note 1648480: Maintenance for SAP Business Suite 7 software including SAP NetWeaver (log-in required)
SAP Note 52505: Support after end of mainstream maintenance or extended maintenance (log-in required)
SAP Release Strategy (log-in required)
Product Availability Matrix (log-in required)