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Technical Assistance
Request product support from SAP
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Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
As you begin your SAP implementation, we invite you and your colleagues to attend a live onboarding webinar. It's 30-40 minutes of presentation covering the key onboarding resources, followed by 10-15 minutes of Q&A.
Global Schedule
Please register for a date that works with your schedule.
Webinar Replay
The onboarding resource center is designed to lead you to a successful implementation. These technical and business resources will guide you at every stage of your implementation project from project kick-off to go-live. You will have access to knowledge base articles, best practices, service offerings and on-demand training videos.
SAP-User (S-User) Authorization
Get your initial credentials and S-user authorization. Log into the systems which have been provisioned for you at contract start date in order to ensure a frictionless project start.
Many of the resources you need can only be accessed with your S-user ID. For new customers, SAP will create S-user IDs for the SAP software recipients. Your company's user administrators can then request additional S-user IDs and assign the required authorizations.
SAP Universal ID
SAP Universal ID provides easier access to SAP sites. With SAP Universal ID, you have one single SAP account for life. It gives you the ability to log in once and to choose your S- and P-user IDs, enabling you to switch between users and to manage your account profile.
SAP for Me
In today's 24/7 business environment, time is an organization's most precious resource. SAP for Me is your digital companion to interact and get immediate guidance. SAP for Me aggregates important alerts, metrics, and insights about your SAP portfolio via a single access point.
Provisioning
Selecting Your Partner
Choosing the right implementation partner is key to the success of your project and your business. It's never too early to evaluate implementation partners.
Community
Go to the SAP community for expert information. Ask questions, read blog posts, and find additional information.
Change Management
Review the change management guide to build a formal plan.This enables the value of change management discussions related to your solution adoption.
Services and Support
Next-generation support tools and resources are available whenever you need our assistance. The document provides the essential information you need to get started.
If you are starting out with SAP, you may want to understand the technical aspects, such as managing roles and teams, setting up the security and folder structure, authentication, authorizations, data security, and connectivity.
Project Methodology
Overview
Scenarios
User Interface
Now that SAP TM is live, it's time to transition to ongoing governance and adoption. Engage with subject matter experts on new feature enhancements and explore SAP TM product development roadmaps.