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Non-Technical Assistance
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SAP EarlyWatch Alert is an automatic service analyzing the essential administrative areas of an SAP system. Alerts indicate critical situations and give solutions to improve performance and stability. To check and display these alerts, SAP offers the SAP EarlyWatch Alert Workspace, where you can also download the complete results as a report document.
SAP EarlyWatch Alert is most effective when activated for all SAP components in your solution. It gives an overview on KPIs and alerts on a weekly basis. It is covered by your maintenance agreement with SAP with no extra charge, and it is a technical prerequisite to deliver other remote services.
Careful decision can be made based on technical facts, trends and proven predictions. Use EarlyWatch Alert to complement system insides.
IT will invest less in developing specialists for ad hoc risk mitigation and more in how to prevent business downtimes with predictive analytics.
Standardized risk evaluation of all business systems is a key element to prioritize the protection of the systems according to the most critical cyber risks. EarlyWatch Alert security alerts are a valuable source of information.
To master hybrid architectures, full transparency of technical risks is needed across the complete solution landscape. Use EarlyWatch Alert Workspace for a comprehensive landscape overview.
Addressing IT complexity through standardization and automation is a competitive advantage to reduce IT operation costs. EarlyWatch Alert is a fully automatic service and part of your maintenance agreement.
To access EarlyWatch Alert Applications, including
open SAP for Me, navigate to Services & Support and select the Diagnostics, Reporting & Analytics tab. All the applications can be found in one place.
Access the SAP EarlyWatch Alert Workspace in the SAP for Me.
*To access SAP for Me, a S-User is needed.
Filter for systems, customer, products and more to get the right results.
Get informed automatically by email on critical findings in your SAP system landscape.
For a convenient access to the SAP EarlyWatch Alert information, use the SAP EarlyWatch Alert Workspace. This cloud service is available as a tile in the SAP for Me. It is the central landing page which gives a comprehensive overview on your system landscape regarding stability, configuration, hardware utilization and performance. Drill-downs into KPI time series for a long-time range are provided, e.g. database growth, SAP HANA CPU and memory utilization and response times. A global search over all service alerts and recommendations offers a more efficient way to get a task list to improve the landscapes' health.
An authorized S-user is needed to access. You need an authorized S-user with the authorization Service Reports & Feedback on customer number level. The authorizations for the ONE Support Launchpad or SAP for Me are provided by the Super Administrator on the customer side (see SAP Note 1996168 and About the user, authorization and administrator concept). For Value Added Resellers, see also SAP Note 2627899.
SAP EarlyWatch Solution Finder gives an overview over all alerts in the system landscape sorted by severity. You can perform a full text search over all alerts for any search term or affected system. As a result, alerts (sorted by severity), recommendations by SAP and additional information are displayed. For each alert all affected systems are displayed; choose the system to see the complete corresponding paragraph of the SAP EarlyWatch Alert Report.
Based on the content of SAP the EarlyWatch Alert reports, we sort top ten systems according to number of users and database size. In this chart an ERP system is usually positioned in the upper half (high number of users and moderate DB size), whereas BW systems are typically found in the lower right quadrant (low number of users and large DB size). Dots representing the systems can be clicked to jump to the SAP EarlyWatch Alert Dashboard to display the most important system KPIs (e.g. on database or application server level per system). Drill-down into KPI time series for a long-time range are provided, e.g. database growth, SAP HANA CPU and memory utilization and response times.
displays 10 systems with the largest response time deviation of the current week compared to the long-run average of the system; the displayed values are based on the most relevant task type of the respective systems. So it is easy to identify systems with indications for performance issues.
We sort top ten systems serving Fiori/UI5 apps according to number of OData calls and average OData call time. In this chart the color code of the dots indicates the trend in average response time of OData calls. Dots can be clicked to jump to the SAP EarlyWatch Alert Dashboard to display more details for single OData Service Requests.
Analyzes and forecasts the HANA memory consumption for the SAP HANA Index server. The index server is the most critical component about memory consumption and must be monitored regularly. The app tries to forecast the memory consumption and indicate a time interval in the future where we expect a memory shortage. In the app you get an overview which index servers are approaching the effective allocation limit including a prediction when the limit is reached.
SAP EarlyWatch Alert Service analyzes and forecasts the number of entries in SAP HANA tables (and table partitions). These tables are restricted to two billion rows per partition (more precisely 2.147.483.648 - 2 to the power of 31), so in case a table is approaching this limit, you must take actions depending on the corresponding table. Use this app to get an overview which tables are approaching the limit including a prediction when the limit is reached, itemized into a mean, best-case and worst-case scenario. By default, the forecast is based on all previous measurements.
Number ranges are a mostly continuous group of numbers to which the unique ID created for an SAP objects provided by the ABAP application server to use in a wide range of SAP business applications. Therefore, it is necessary to monitor number range objects to take actions before the number range intervals are exhausted. The app sorts critical number range objects and forecasts when the limit is reached, what means a number range object runs out of numbers.
The card displays the number of systems in which security alerts exist, both in total and broken down by category and rating. So for every security alert category, you can see the number of systems with red alerts, yellow alerts and without alerts. You also have the option of displaying only the alerts of the most recent report per system (New Alerts) or the alerts that re-occurred since one or multiple of the previous reports (All Alerts).
SAP offers the service "Best Practices for SAP EarlyWatch Workspace" to explain and practice with SAP EarlyWatch Workspace how to evaluate risks, critical alerts and predictive ratings in your SAP solution landscape. Based on EarlyWatch Alert data and recommendation IT teams are able to avoid major business impact following and implementing the recommendation in the report.
The service is available for Premium Engagements (SAP MaxAttention, SAP Active Attention, SAP ActiveEmbedded). Please contact the Premium Engagements front office team for more details.
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