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SAP Cloud ALM for Service - Expert Portal

SAP Cloud ALM Capabilities

Service Delivery Center

  • Overview

Service Results

Issues and Actions Management

  • Overview


In order to use Cloud ALM for Service, you have to get your tenant ready for service delivery. This includes:

  • making the choice whether or not you want to use Cloud ALM for Service (usually done by the persona "Service Administrator")
  • in case you want to use it, creating a user for the Service Administrator persona and assigning the correct authorizations
  • giving consent for data transfer (usually executed by the Service Administrator persona)
  • creating end users and assigning the correct authorizations.

For details, see the linked blog and the video below.