SAP SuccessFactors

Available Monitoring Content

CategoryTypeData CollectionDescription
SAP SuccessFactors MessagesMessagesPUSH

Messages in SAP SuccessFactors for the scenarios:

  • Bank master Integration With S/4HANA Cloud
  • Company Code replication with S/4HANA Cloud
  • Workforce replication with MDI
  • Cost Center Replication from MDI

Please note: To collect messages in SAP SuccessFactors the supported scenarios have to be configured in SAP SuccessFactors as described in SAP Help Portal for SAP SuccessFactors.

Integration CenterExceptionsPULLCollects exceptions for integrations in Integration Center from the Execution Management
Scheduled JobsExceptionsPULLCollects job exceptions for jobs within Integration Center from the Execution Management
Middleware IntegrationsExceptionsPULLCollects exceptions for integrations via OData API from the Execution Management
Data Replication Monitor ExceptionsPULLCollects logs of failed data replications as reported in the SuccessFactors Data Replication Monitor

Please be aware, that the Data Replication Monitor category is not necessarily applicable/relevant for all SAP SuccessFactors HCM Employee Central tenants.

Connect SAP SuccessFactors

To perform the necessary setup steps in the SAP SuccessFactors, please refer to:

Setup SAP SuccessFactors

Please note: You only need to set up the PUSH data collection for SAP SuccessFactors if you use one of the integrations for which messages can be collected. You find the scenarios for which we can collect messages in the section above. If you don't use these scenarios, you only need to set up the PULL data collection for exceptions. 

Setup Integration & Exception Monitoring

To learn how to configure the monitoring, follow the documentation on the page Integration & Exception Monitoring - Setup & Configuration.

Below you find category-specific information for the monitoring categories available for SAP SuccessFactors.

Please note:

  • If an input help is available for the filter parameters, this input help is filled based on the messages and exceptions collected in SAP Cloud ALM so far.
  • If no filter is set up for the data collection, all messages or exceptions will be collected for the category.

Available Events
  • Erroneous Message (SuccessFactors) Detected(Single): The event is created for each failed message in the managed service.
  • Erroneous Message (SuccessFactors) Detected(Grouped): The event is created if one or more messages in the managed service failed since the last data collection.
  • Issues detected for Message (SuccessFactors): The event is by default relevant for messages in error and warning state.
  • Message (SuccessFactors) detected with high processing time: The event is created, when the processing time of messages in a managed component exceed a defined period.

Available Filters

Filters for Data CollectionFilters for Events
  • Status
  • Status Group
  • Destination Entity
  • Direction
  • Integration Name
  • Integration Type
  • Source Entity
  • Status
  • Status Group

Available Events
  • Erroneous Integration Center: The event is created for exceptions in Integration Center.

Available Filters

Filters for Data CollectionFilters for Events (planned)
  • Event Description
  • Event Name
  • Event Type
  • Module Name
  • Process Name
  • User ID

Predefined filter: not changeable

  • Process Type: SIMPLE_INTEGRATION

Available Events
  • Erroneous Scheduled Job: The event is created for exceptions in a job scheduled in SAP SuccessFactors.

Available Filters

Filters for Data CollectionFilters for Events (planned)
  • Event Description
  • Event Name
  • Event Type
  • Module Name
  • Process Name
  • User ID

 

Predefined filter: not changeable

  • Process Type: SCHEDULED_JOB

Available Events
  • Erroneous Middleware Integration: The event is created for exceptions in middleware integrations in SAP SuccessFactors.

Available Filters

Filters for Data CollectionFilters for Events (planned)

 

  • Event Description
  • Event Name
  • Event Type
  • Module Name
  • Process Name
  • User ID

 

Predefined filter: not changeable

  • Process Type: INTEGRATION, HCI_INTEGRATION, PI_INTEGRATION

Typically you shall not switch on the Exception Monitoring Data Replication Monitor category within SAP Cloud ALM, in case the following applies:

Login to your SAP SuccessFactors HCM Employee Central tenant, as administrator, and start the tool: OData API Data Dictionary
Search for the entities: EmployeeDataReplicationConfirmation or EmployeeDataReplicationElement

If you don't find them, the Data Replication Monitor is not enabled on your SAP SuccessFactors tenant.

Available Events

  • Data Replication Monitor: The event is created for exceptions of Data Replication Monitor in SAP SuccessFactors.

Available Filters

Filters for Data CollectionFilters for Events (planned)

  • Objects Name
  • Replication Content Type
  • Replication Target System
Coming soon.