1. SAP Support Portal Home
  2. Products
  3. Customer Onboarding Resource Centers

SAP Fieldglass

SAP Fieldglass
Onboarding Resource Center

Register for a Live Onboarding Webinar

As you begin your SAP implementation, we invite you and your colleagues to attend a live onboarding webinar. It's 30-40 minutes of presentation covering the key onboarding resources, followed by 10-15 minutes of Q&A.

Global Schedule

Please register for a date that works with your schedule.

The onboarding resource center is designed to lead you to a successful implementation. These technical and business resources will guide you at every stage of your implementation project from project kick-off to go-live. You will have access to knowledge base articles, best practices, service offerings, and training videos.

Welcome

Partner Selection

Finding the right partner is essential to your project's success.

SAP Fieldglass partner program

Team Overview

The SAP Fieldglass prepackaged deployment resources are defined in the solution deployment descriptions. Please read and understand the scope of these services before starting your implementation.

  • One-time embedded services with limited duration
  • Organized by subsolution and delivered remotely by part-time shared services
  • Same scope for all clients globally

Team Planning

  • On-site project management, process engineering, functional design, certain types of integration support, post go-live support
  • Spend and solution enablement and adoption support post go-live
  • Project scope alignment and timeline with deployment description
  • SAP Fieldglass customer resources overview

Guidance and Enablement

Training

Free online learning provides an overview of SAP Fieldglass solutions and transaction flows to get users up and running quickly.

  • FG1 This Is SAP Fieldglass provides a high-level introduction and is designed to provide the foundational industry knowledge necessary to understand SAP Fieldglass, its customers, its organizational structure, and the role each employee plays in making SAP Fieldglass the industry-leading VMS.
  • FG2 Getting Started with SAP Fieldglass is designed to enable you to dive deeper into the solution and discover how you use the contingent, services, analytics, and integration functions in more detail.
  • FG3 Introducing SAP Fieldglass Assignment Management is a high-level introduction and is designed to provide the introductory knowledge to understand assignment management and how the functionality is used by customers to deliver their external workforce program goals.
  • FG4 Manage Your External Workforce Program with SAP Fieldglass is a high-level introduction to a program management office. It's designed to provide the introductory knowledge to help you understand the requirements of managing an external workforce program.

Click Enroll me in this course to get started. Courses are self-paced and delivered in English.

Support

Tutorials

As you get more familiar with the SAP Fieldglass solutions and start using them in the context of your business needs, you'll want to learn more about each solution so it may be used to its full potential.

Project Progress

Have you completed all of the following items?

Go-Live Preparation

As you prepare for your deployment go-live, consider the following:

  • Have you gone through a go-live checklist with your deployment team?
  • Has the targeted go-live date changed?
  • Is there a date set up for the go-live call?
  • Have you been introduced to your best practices center contact?
  • Have you moved your project documents to your own repository?

SAP Fieldglass services are available to consult and provide expert level guidance when moving from deployment into implementation. Depending on your individual situation or scenario, after a short consultation, we'll identify and schedule the right services to meet your needs. Our expertise is in project design, performance, migration, roll-out, and value realization across sales, service, and experience management areas. We're committed to helping our customers reduce time-to-value, transform their front office, and derive the maximum value from our solutions.