License Utilization Information Application (LUI)

The License Utilization Information Application provides a comprehensive overview of SAP license entitlements and SAP software usage for SAP Public Cloud and SAP S/4HANA On-Premise customers.

Maintenance Activities

License Utilization Application will be unavailable from 15-18th November due to ongoing maintenance activities. The application will be back to its full operation on the 19.11.2019.


Requirements to access the LUI Application

Currently, only Super Admins have access to the LUI application. However, we are currently working on an authorization concept so that also S-Users can have access later. 

Please note: Microsoft Internet Explorer 11 (IE11) Enterprise Mode is not supported and there might be limitations to the application. It is recommended to use another browser (e.g. Google Chrome, Mozilla Firefox).


Enter the License Utilization Information Application (LUI) to get an overview of your company's current license usage and license entitlement, either through SAP ONE Support Launchpad or directly through the Application.

Introduction Video

Introduction Video - LUI and LUPA

This video provides information on the License Utilization Application and the License Utilization Preparation Area. Watch it to get a first impression on the tool.


SAP currently grants access to all SAP S/4HANA On-Premise direct customers that have purchased at least one of the below SAP S/4HANA use types

S/4HANA Products / Use Type Live in LUI
S/4HANA Use Types
S/4HANA EM Professional use
S/4HANA EM Functional use
S/4HANA EM Productivity use
S/4HANA EM Developer access
S/4HANA Engines
All engines
Please note: Customers, who have licensed the S/4HANA Promotion Engine only, will not have access yet. Please see the road map below for more information.  

LUI is available for SAP Cloud customers of the following dedicated SAP Cloud Content Areas:

Cloud Solution Products / Metrics Live in LUI
(former name: SAP Analytics Cloud)
SAC Users
SAC Concurrent Sessions
SAC Analytics Hub
SAC Digital Boardroom
Digital Supply Chain
(former name: SAP Digital Supply Chain)
SAP Integrated Business Planning
SAP Logistics Business Network, Global T&T Option
SAP Logistics Business Network, Freight Collaboration Option
SAP Global Track & Trace
Digital Manufacturing Cloud, Execution
Digital Manufacturing Cloud, Insights
(former name: SAP Procurement and Sourcing)
SAP Sourcing Simulation and Optimization for Industries
(former name: SAP Business ByDesign)
ByD Users
Customer Experience
(former name: SAP C/4HANA Cloud)
SAP Marketing Cloud
SAP Customer Engagement Center
SAP Commerce Cloud, context-driven services
SAP Subscription Billing
(former name: SAP Education)
SAP Enable Now
Leonardo Tech
(former name: SAP Leonardo Tech)
Machine Learning Foundation - Node Hours
Maching Learning Foundation - ML Units
S/4HANA Digital Core & ERP
(former name: SAP S/4HANA Cloud)
SAP S/4HANA Cloud Users
SAP S/4HANA Cloud Advanced Compliance Reporting
SAP S/4HANA Cloud Cash Management
SAP S/4HANA Cloud Digital Access
SAP S/4HANA Cloud Resource Management
SAP S/4HANA Cloud Digital Payments
SAP S/4HANA Finance Cloud Customer Payments
SAP S/4HANA Finance Cloud Credit Integration
SAP S/4HANA Financial Statement Insights, P&L
SAP Market Rates Management
SAP Solution Localization Hub – Tax Service
SAP S/4HANA Cloud Memory
SAP S/4HANA Cloud for ACR, Financial Statement Insights P&L
Human Resources
(former name: SAP SuccessFactors)
Talent Management Suite
Employee Central
Employee Central Payroll
Jam Collaboration
Learning Management System
SAP Cloud Platform
SAP Cloud Platform Services Subscription Offerings

Access Issue

If you are not authorized to access the application, follow the instructions in the pop-up window on how to request access rights.

SAP On-Premise Customers

SAP On-Premise customers need to prepare  and perform a system measurement before the license usage vs. entitlement is shown in the License Utilization Information Application.

SAP Public Cloud

For all SAP Public Cloud lines of business, the application takes regular snapshots of the usage automatically, therefore no system measurement is required.


Relevant for SAP On-Premise direct customers only (see the Road Map below for more roll out details)

In order to use the License Utilization Information Application, it is required to first carry out a system measurement.

The License Utilization Preparation Area (LUPA) needs to be accessed before the actual system measurement can take place. The application helps to collect all relevant information that is needed to plan and prepare the measurement.

LUI Roadmap

The roadmaps below are intended to use for information purposes only. They are subject to change at any time without notice.

Help & Resources