License Utilization Information Application (LUI)

The License Utilization Information Application provides a comprehensive overview of SAP license entitlements and SAP software usage for SAP Public Cloud and SAP S/4HANA On-Premise customers.

Maintenance Activities

The Cloud Order view will be temporarily unavailable, starting on Wednesday, 5th of December 2018, 4:00 am CET until (planned) 7:00 am CET.  


Requirements to access the LUI Application

SAP currently grants access to all SAP S/4HANA On-Premise direct customers that have purchased at least one of the below SAP S/4HANA user types

  • S/4HANA EM Professional use
  • S/4HANA EM Functional use
  • S/4HANA EM Productivity use
  • S/4HANA EM Developer access

and SAP Cloud customers of the following dedicated SAP Cloud Content Areas:

  • SAP BusinessByDesign
  • SAP SuccessFactors
  • SAP Marketing Cloud
  • SAP S/4HANA Cloud - Users
  • SAP Analytics Cloud (Note: Usage views for SAC predictive editions in AWS environment are planned to go live by the end of 2018)
  • SAP Enable Now Cloud - Education

Enter the License Utilization Information Application (LUI) to get an overview of your company's current license usage and license entitlement, either through SAP ONE Support Launchpad or directly through the Application.

Please note: Microsoft Internet Explorer 11 (IE11) Enterprise Mode is not supported and there might be limitations to the application. It is recommended to use another browser (e.g. Google Chrome, Mozilla Firefox).

Access Issue

If you are not authorized to access the application, follow the instructions in the pop-up window on how to request access rights.

SAP On-Premise Customers

SAP On-Premise customers need to prepare  and perform a system measurement before the license usage vs. entitlement is shown in the License Utilization Information Application.

SAP Public Cloud

For all SAP Public Cloud lines of business, the application takes regular snapshots of the usage automatically, therefore no system measurement is required.


Relevant for SAP S/4HANA On-Premise customers only

In order to use the License Utilization Information Application, it is required to first carry out a system measurement.

The License Utilization Preparation Area (LUPA) needs to be accessed before the actual system measurement can take place. The application helps to collect all relevant information that is needed to plan and prepare the measurement.

Help & Resources

Guidelines & FAQ

SAP Security, Data Protection, and Privacy

Need Help?