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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
SAP meters SAP Private Cloud production and development systems on a monthly basis. This includes SAP Private Cloud Use (FUEs) as well as SAP Private Cloud Engines. Please note any additional comments in SAP for Me on the SAP Private Cloud Metering Card, as they provide key information about the metering for specific SAP Private Cloud products.
Please find the process step explanations below.
The guideline explains the automated metering process and gives recommendations on the user classification.
Have a sneak preview of the process.
The automated metering is based on assigned authorizations. The S/4HANA Trusted Authorization Service provides STAR reports to offer insights into the roles and authorizations that drive the classification. Please note that discrepancies may arise between the automated metering and STAR reports. The below document
-provides further details and a checklist to help identifying possible causes of discrepancies
-helps to understand the SAP Private Cloud metering results of FUE (Full Use Equivalent)
-helps to understand differences of data from different sources.
Consolidation of
in an SAP-central License Administration Workbench (LAW).
SAP processes the results and enriches them with dedicated license entitlement.
Customer can view
in dashboard view in SAP for Me.
The relevant Price List must be chosen in the system measurement program (transaction USMM) to activate the correct user types for classification, either
Find the user types and the descriptions per price list in the tables below.
The table Licence Material Mapping to USMM Price List helps to determine the correct price list to be selected in USMM. All relevant material numbers and descriptions are bundled per price list.
In your contract document you will find the licensed FUE subscription material number with which you can determine the correct price list.
The table SAP Private Cloud Price Lists provides all available user types per price list as well as a description per user type.
If you cannot find the required user type in the corresponding table or the price list is not available, you can import a report to update the tables, and price lists respectively.
SAP S/4HANA and ERP Private Cloud Edition, SAP S/4HANA and Classic HANA Enterprise Cloud (HEC)
Private Cloud User Types and Price Lists
There are three options to bring the user types into your systems, depending on your internal rules you may choose the one which suits you best.
If you use either option 1 or 2, save the report as a local object (see below step 5). If you want to transport the report, you have to save it in a workbench task for the transport.
The engine metering is divided into two different areas: one area is the automated, SAP system supported metering and the other area is the self-declaration of products, of which the usage cannot be determined automatically.
The entitlement calculation in Private Cloud (PCE) is performed automatically. If you would like to better understand how the values displayed in SAP for Me are derived, this document provides the necessary background information. Additionally, a short video is available in the Supporting videos section below.
The video guides you through the SAP private cloud consumption card in SAP for Me. It provides key tips and features.
The video guides you through the SAP RISE private cloud Mastering Full Use Equivalent in SAP for Me. It provides key tips and features.
Learn how to accurately calculate entitlements for consumable and non-consumable metrics in the Private Cloud environment.
Data Usage for SAP’s Internal Purposes
At SAP, transparency is a cornerstone of our commitment to our customers. As part of this commitment, we want to ensure a clear understanding of how data is utilized internally by SAP.
This page outlines the various internal purposes for which we use pseudonymized customer data, ensuring both the protection of personal information and the advancement of our services.
Internal Purposes of Data Usage:
For the legitimate business purposes of SAP listed below, we provide customers the flexibility to opt-out of data usage in SAP4Me:
This usage data does not contain any customer data, nor does it allow for an identification of any of its users.
Except for internal and external financial reporting, Customer can opt-out of SAP’s creation and use of Usage Data for the other above purposes by accessing the SAP4Me Private Cloud Consumption card and adjusting their preferences there.
Note
SAP creates, uses and protects the usage Data in accordance with its current technical and organizational measures which can be found in the SAP Trust Center. SAP restricts the use of usage data to the purposes described herein and in particular does not use it for user profiling, advertising or the training of AI models.
For questions related to SAP Private Cloud that aren't addressed on this page, please use the “Get Support(opens in new tab)” option.
For information about your contract or related documents, please contact your Account Executive directly.
To get an overview of all our services and for more information go to the Global Adoption & Experience CoE page.