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Cloud Availability in SAP for Me

SAP for Me offers a customizable dashboard view of the status of your SAP Cloud services. The dashboard provides real-time information on incidents (service disruptions, degradations) and scheduled maintenance and upgrade events occurring with your products. Based on your preferences and the possibility to choose and edit the home page to meet your needs, you have quick access to relevant information. Automatically adjusted to your time zone, the Cloud Service Availability features are designed to assist you with your systems.

Cloud Availability features at a glance:

  • Your SAP Cloud services and systems overview
  • Current and historical cloud system status
  • System detailed views
  • Planned events
  • Latest notifications
  • Communicated Availability reporting

Check out the Solution Brief to explore the features and benefits of the Cloud Availability features at a glance.

Please also check the Supported Products list below to learn about the Cloud Services currently shown in Cloud Availability. Please note that the non-productive landscape information is currently only available for a limited set of cloud services.

Access Availability Information

Need help? Check out the Online Help or read the FAQs below.

 

Related Topics

Start times and maximum scheduled downtime durations for SAP cloud services are listed on the Maintenance and Major Upgrade Windows page.

Get Notified on Cloud Service Availability

The Cloud Service Availability Notifications application in SAP for Me makes it easy to add, customize, and manage subscriptions to Cloud Availability notifications.

Using this tool, SAP Cloud customers can remain constantly informed and receive timely updates regarding their SAP Cloud Services, including – but not limited to – planned and unplanned downtimes, and customer communication.​

  • Set your preferences for which types of notifications you would like to receive for cases of both planned and unplanned downtimes
  • Set your customer communication notifications
  • Manage the existing subscriptions and add new ones. 

Super administrators can also specify additional notification recipients.

Check out the solution brief to explore the features and benefits of the Cloud Service Availability Notifications at a glance.

Access Get Notified in SAP for Me

Need help? Check out the user guide or read the FAQs below.

An S-user's view of CSNS

A super administrator's view of CSNS

If you have an s-user, please directly unsubscribe from unwanted email notifications in me.sap.com as shown below.

If you do not have an s-user, please contact your Super Admin.

Supported Products

The Cloud Availability Center and Cloud System Notification Subscriptions are available for a large number of cloud products. With very few exceptions, they report their communicated availability in the Cloud Availability Center.

  • Business Process Intelligence Signavio
  • Customer Data Solutions
    • SAP Customer Data Cloud
    • SAP Customer Data Platform
  • Intelligent Situation Automation
  • SAP Business Network Material Traceability - Owner
  • SAP AI Business Services
    • Business Entity Recognition
    • Data Attribute Recommendation
    • Document Classification
    • Document Information Extraction
    • Invoice Object Recommendation
    • Personalized Recommendation (1)
    • Service Ticket Intelligence
  • SAP Alert Notification service for SAP BTP
  • SAP Analytics Cloud (1)
  • SAP Ariba Buying
  • SAP Asset Performance Management (1)
  • SAP Asset Strategy and Performance Management (1)
  • SAP Automation Pilot
  • SAP Broker Reconciliation for Commodity Derivatives
  • SAP Business ByDesign (1)
  • SAP Business Network
    • SAP Business Network Material Traceability – Owner (1)
    • SAP Business Network Global Track and Trace
    • SAP Business Network Asset Collaboration (1)
    • SAP Business Network Freight Collaboration
    • SAP Business Network, intelligent insights add-on (1)
  • SAP Cash Application
  • SAP Central Invoice Management
  • SAP Cloud ALM
  • SAP Cloud Appliance Library 
  • SAP Cloud for Customer (1)
  • SAP Cloud for Energy
  • SAP Cloud for Real Estate 2.0 (1)
  • SAP Cloud for Real Estate 3.0 (1)
  • SAP Cloud for Utilities Foundation
  • SAP Cloud Identity Access Governance (1) (2)
  • SAP Commerce Cloud
    • SAP Commerce Cloud (1)
    • SAP Commerce Cloud, context-driven services (1)
    • SAP Upscale Commerce
  • SAP Complaint Handling
  • SAP Connected Goods
  • SAP Consumer Sales Intelligence
  • SAP Content Agent service 
  • SAP Conversational AI
  • SAP CPQ
  • SAP Customer Engagement Center
  • SAP Customer Order Sourcing (1)
  • SAP Data Intelligence
  • SAP Data Privacy Integration
  • SAP Data Retention Manager
  • SAP Data Warehouse Cloud, BW Bridge (1)
  • SAP Datasphere (1)
  • SAP Digital Manufacturing (1)
  • SAP Digital Payments Add-On
  • SAP Digital Vehicle Hub
  • SAP Digital Vehicle Operations
  • SAP Document and Reporting Compliance service
  • SAP Document and Reporting Compliance, cloud edition
  • SAP Document and Reporting Compliance, invoicing option for Brazil (nota fiscal eletronica)
    • SAP Document and Reporting Compliance, inbound invoicing option for Brazil (nota fiscal eletrônica)
    • SAP Document and Reporting Compliance, outbound invoicing option for Brazil (nota fiscal eletrônica)
  • SAP Dynamic Visit Planning
  • SAP Edge Services
  • SAP Emarsys Customer Engagement (1)
  • SAP Emarsys Customer Engagement, account engagement option
  • SAP E-Mobility
  • SAP Enable Now
  • SAP Enterprise Product Development (1)
  • SAP Enterprise Threat Detection, cloud edition
  • SAP Entitlement Management (1)
  • SAP Event Ticketing
  • SAP Excise Tax Management
  • SAP Extension Suite – Development Efficiency
    • AI Core (1)
    • AI Launchpad (1)
    • Application Autoscaler
    • Cloud Management Tools
    • Foundational services for SAP BTP
    • HTML5 applications service for SAP BTP
    • Identity Authentication
    • Java ALM for SAP BTP
    • Lifecycle management for SAP BTP, Cloud Foundry runtime
    • Object Store on SAP BTP
    • PostgreSQL on SAP BTP, hyperscaler option (1)
    • Redis on SAP BTP, hyperscaler option (1)
    • SAP Application Logging service for SAP BTP
    • SAP Application Logging service for SAP BTP, Cloud Foundry environment
    • SAP ASE service
    • SAP Audit Log service
    • SAP Authorization & Trust Management service
    • SAP BTP, ABAP environment (1)
    • SAP BTP, Cloud Foundry runtime
    • SAP BTP, Kyma runtime
    • SAP Build Apps (1)
    • SAP Business Application Studio (1)
    • SAP Cloud Transport Management 
    • SAP Continuous Integration and Delivery (1)
    • SAP Credential Store (1)
    • SAP Custom Domain service, Neo environment
    • SAP Custom Domain service, Cloud Foundry environment
    • SAP Data Quality Management, microservices for location data (1)
    • SAP Feature Flags service
    • SAP Git service
    • SAP HANA as a Service
    • SAP HANA service for SAP BTP
    • SAP HANA spatial services
    • SAP HTML5 Application Repository service for SAP BTP
    • SAP Job Scheduling service
    • SAP Monitoring service for SAP BTP
    • SAP OData Provisioning
    • SAP Serverless Runtime service
    • SAP Solution Lifecycle Management service for SAP BTP
    • SAP Virtual Machine service
    • SAP Web IDE
  • SAP Extension Suite – Digital Experience
    • SAP Cloud Portal service
    • SAP Document Center 
    • SAP Document Management service (1)
    • SAP Document service
    • SAP Fiori Cloud
    • SAP Forms service by Adobe
    • SAP Launchpad service (1)
    • SAP Mobile Services (1)
    • SAP Private Link service
    • SAP Secure Login Service for SAP GUI
    • SAP SuccessFactors Work Zone
    • SAP Web Analytics
    • SAP Work Zone
    • UI theme designer for SAP BTP, Cloud Foundry environment
    • UI theme designer for SAP BTP, Neo environment
    • UI5 flexibility for key users (1)
  • SAP Extension Suite – Digital Process Automation
    • SAP Business Rules service
    • SAP Process Automation
    • SAP Process Visibility service
    • SAP Task Center service
    • SAP Workflow Management
    • SAP Workflow service

 

  • SAP Financial Compliance Management
  • SAP for Agribusiness
    • SAP Agricultural Origination Portal
  • SAP for Life Sciences
    • Integration Hub for Life Sciences
    • SAP Batch Release Hub for Life Sciences
    • SAP Cell and Gene Therapy Orchestration (1)
    • SAP Information Collaboration Hub for Life Sciences (1)
    • SAP Intelligent Clinical Supply Management (1)
  • SAP Business Network Global Track and Trace
  • SAP Group Reporting Data Collection 
  • SAP HANA Cloud
    • SAP HANA Cloud, SAP Adaptive Server Enterprise
    • SAP HANA Cloud, SAP Adaptive Server Enterprise replication
    • SAP HANA Cloud, data lake
  • SAP HANA Database & Analytics
    • SAP Big Data Services
  • SAP HANA Enterprise Cloud (1) (3)
  • SAP Health Engagement
  • SAP Industry Process Framework
  • SAP Innovation Management
  • SAP Integrated Business Planning (1)
  • SAP Integration Suite
    • SAP API Management
    • SAP Cloud Integration (1)
    • SAP Cloud Integration for data services
    • SAP Connectivity service
    • SAP Connectivity service (SAP BTP, Neo environment)
    • SAP Data Intelligence
    • SAP Destination service
    • SAP Destination service (SAP BTP, Neo environment)
    • SAP Event Mesh
    • SAP Integration Suite (1)
    • SAP Integration Suite, advanced event mesh (1)
    • SAP Master Data Integration
    • SAP Open Connectors
  • SAP Intelligent Agriculture
  • SAP Intelligent Product Design
    • SAP Intelligent Product Design, collaboration option
    • SAP Intelligent Product Design, engineering option
  • SAP Intelligent Returns Management 
  • SAP Intelligent Robotic Process Automation
  • SAP Intelligent Trade Claims Management
  • SAP Internet of Things
  • SAP Landscape Management Cloud
  • SAP Leonardo Machine Learning Foundation, development tools
  • SAP Litmos Training
  • SAP Localization Hub, tax service
  • SAP Business Network Freight Collaboration
  • SAP Market Communication for Utilities (1)
  • SAP Market Rates Management, Bring Your Own Rates data option
  • SAP Market Rates Management, Refinitiv data option
  • SAP Marketing Cloud (1)
  • SAP Master Data Governance, cloud edition (1)
  • SAP Multi-Bank Connectivity (1)
  • SAP Omnichannel Promotion Pricing (1)
  • SAP Omnichannel Sales Transfer and Audit
  • SAP Order and Delivery Scheduling
  • SAP Order Management for sourcing and availability
  • SAP Order Management foundation
  • SAP Personal Data Manager
  • SAP Predictive Asset Insights (1)
  • SAP Predictive Replenishment 
  • SAP Print service
  • SAP Privacy Governance
  • SAP Process Visibility service
  • SAP Product Footprint Management
  • SAP Product Footprint Management for clean operations
  • SAP Product Lifecycle Costing
  • SAP Profitability and Performance Management Cloud
  • SAP Quality Issue Resolution
  • SAP RealSpend
  • SAP Resolve
  • SAP Responsibility Management
  • SAP Responsible Design and Production 
  • SAP Returnable Packaging Management
  • SAP Revenue Growth Optimization
  • SAP Roambi
  • SAP Rural Sourcing Management (1)
  • SAP S/4HANA Cloud (1)
  • SAP S/4HANA Cloud for advanced financial closing
  • SAP S/4HANA Cloud for credit integration (1)
  • SAP S/4HANA Cloud for customer payments
  • SAP S/4HANA Cloud for intelligent intercompany reconciliation
  • SAP S/4HANA Cloud for projects
    • SAP S/4HANA Cloud for projects, collaborative project management
    • SAP S/4HANA Cloud for projects, collaborative project management - Freemium
    • SAP S/4HANA Cloud for projects, resource management (1)
  • SAP S/4HANA for procurement planning 
  • SAP Sales Cloud
    • SAP Intelligent Sales Execution
    • SAP Producer Pro
  • SAP Sales Cloud and SAP Service Cloud Version 2
  • SAP Self-Billing Cockpit
  • SAP Service Cloud
    • SAP Field Service Management
  • SAP Solution Sales Configuration, cloud edition
  • SAP Sports One
  • SAP Subscription Billing
  • SAP SuccessFactors
    • Callidus Connect
    • Callidus Contract Lifecycle management
    • Callidus ICM
    • Callidus Landing Pad
    • Callidus RevSym
    • Callidus Thunderbridge Analytics
    • Callidus User Management
    • Callidus Workflow
    • SAP Agent Connection
    • SAP Agent Lifecycle Management
    • SAP Agent Performance Management, Enterprise Edition
    • SAP Commissions
    • SAP Jam Collaboration
    • SAP Jam Communities
    • SAP SuccessFactors Employee Central Payroll
    • SAP SuccessFactors HXM Core
    • SAP SuccessFactors Learning
    • SAP SuccessFactors Onboarding
    • SAP SuccessFactors Recruiting Marketing
    • SAP SuccessFactors Recruiting Posting 
    • SAP SuccessFactors Validated Learning
    • SAP SuccessFactors Visa and Permits Management
    • SAP SuccessFactors Workforce Analytics
    • SAP Territory And Quota
  • SAP Supplier Problem-Solving
  • SAP Supply Base Optimization
  • SAP Sustainability Control Tower
  • SAP Translation Hub 
  • SAP Trading Platform Integration
  • SAP Variant Configuration and Pricing
  • SAP Warehouse Insights
  • SAP Watch List Screening

 

(1) Non-productive landscape information is also available for this cloud service.

(2) Product does not yet report communicated availability in SAP for Me.

(3) Product does not display planned downtime events in SAP for Me and subscriptions for this product are not managed through the Cloud Service Availability Notifications application.

Frequently Asked Questions

To access Cloud Availability, you need to log on into SAP for Me with an S-user ID that has the authorization Display System Data or Edit System Data assigned to it (see KBA 2587408). You can find the process details in the Online Help.

For the Cloud Service Availability Notifications application, use this link.

The SAP S-user ID is a unique number that SAP uses for identification of customers and partners on its web portals and databases. For example, you need an S-user ID to access the SAP for Me.

If you know your company’s user administrators, you can contact them to request an ID for you. If you do not know who your user administrators are, contact SAP Support.

When your product is provisioned in production, the system is given a Company and Tenant ID. The Company ID was generated by SAP or by the system implementer. If the Company ID is blank, then no name was given to your system at implementation. The Tenant ID is generated by our systems when your product was first provisioned.

You can provide feedback by using the SAP for Me Contact Us feature at the bottom of the page.

Troubleshooting

Find solutions for commonly reported issues with the Cloud Availability Center or the Cloud System Notification Subscriptions application.

For the majority of products, you can only view production systems in the Cloud Availability section. Your viewable systems are tied to your customer number and accessed based on your S-user ID. If you are an administrator with multiple systems and have another S-user ID, use the other ID to access other systems that belong to a separate customer number (subsidiaries, different Line of Business, etc.). Contact an administrator in your company and request additional privileges. Also check the Supported Products list in this page.

Your S-user ID needs to have the Display System Data or Edit System Data authorization assigned to it (see KBA 2587408). These authorizations are also required to see the SAP Cloud Services' availability data in the Cloud Availability Center.

The Cloud Service Availability Notifications application consolidates many existing cloud service-specific subscription options. In some of these tools, the S-user ID was not required for the creation of a subscription. These subscriptions were migrated to this tool.

For any issues with regards to the Cloud Availability or Cloud Service Availability Notifications, create a case under component XX-SER-FORME.