Pull cloud services are cloud services for which a data collection of type pull is performed in the Health Monitoring app of SAP Focused Run. As of SAP Focused Run 3.0 FP03, the following pull cloud service types are supported:

As of SAP Focused Run 5.0 FP01, the following pull cloud service is supported:

The following services are push cloud services; that is, they perform data collection of the type push.

As of SAP Focused Run 4.0 SP00, the following push cloud services are supported:

As of SAP Focused Run 4.0 FP01, the following push cloud service is supported:

As of SAP Focused Run 4.0 FP02, the following push cloud services are supported:

As of SAP Focused Run 5.0 FP01, the following push cloud service is supported:

As of SAP Focused Run 5.0 FP03, the following push cloud service is supported:

All push services are monitored using an overview of metrics grouped on cards.

For the services that perform pull data collection, monitoring is by means of integration with the Expert Scheduling Management Cockpit app and an ABAP collection job (frequency: five minutes). For the services that perform push data collection, the data is sent to the Health Monitoring app directly from the managed service.

Configuration

Open the Health Monitoring app from the launchpad. Choose Configuration (gearwheel icon) and then expand the Cloud Services section.

Initial Overview of Cloud Services

When you expand the Cloud Services section, you see a list of services of the above types that meet the following conditions:

  • Pull services: These services must be configured in the Cloud Services Management app of SAP Focused Run. Also, at least one Health Monitoring-relevant endpoint must be configured for such services.
  • Push services (except SAP BTP Cloud Foundry, SAP Datasphere): Data collection for these services must be initiated from the cloud service. Also, data collection must be successful.
  • Push services of type SAP BTP Cloud Foundry: These services must be added manually (for more details, see the Activate Health Monitoring section of the SAP BTP Cloud Foundry page). Also, data collection to Health Monitoring must have been successful at least once.
  • Push services of type SAP Datasphere: These services must be added manually (for more details, see the Activate Health Monitoring section of SAP Datasphere page). Also, data collection to Health Monitoring must have been successful at least once.

You can filter the services by searching for name or type. You can also refresh the list and display additional details of the configured cloud services by choosing Edit.

With pull cloud services, you can do the following:

  • Turn data collection on/off using the corresponding switch.
    Note: By default, data collection is not switched on. You must do this manually during initial configuration.
  • Once you've switched data collection from off to on, an entry is created in the Expert Scheduling Management Cockpit app with use case HM and a task name corresponding to the service. A data collection job with a frequency of 5 minutes is also scheduled. You can check the data collection status and logs directly in the corresponding entry in the Expert Scheduling Management Cockpit app.
  • The data collection status is displayed to the left of each entry in the list as follows: green = success, red = error, no color = inactive.

With push cloud services, data is stored as soon as it is pushed to the Health Monitoring app in SAP Focused Run. For push services, there's no integration with the Expert Scheduling Management Cockpit  app.

  • With SAP Focused Run 4.0 SP00, you can't switch data collection on or off. 
  • As of SAP Focused Run 4.0 FP01, you can switch data collection for push cloud services on and off in the Cloud Services pane. To display this pane, choose Configuration (gearwheel icon) at the top-right of the screen.

Configuration Overview

To display and edit the details of a configured cloud service or add cloud services of the type SAP BTP Cloud Foundry, choose the pencil icon in the Cloud Services configuration section.

The following details are displayed for each configured cloud service.

  • Service Name
  • Service Type
  • Network
  • Tenant
  • Data Collection Switch
  • Alerting (Not Configured/Active/Inactive)
  • Last Changed By
  • Last Changed At

Specific Configuration

For details of specific configuration steps for your SAP Focused Run release, choose the relevant link:

Thresholds and Alerts

On the Thresholds tab, you can configure metric thresholds. On the Alerts tab, you can configure alerts corresponding to metrics and existing thresholds. You configure thresholds and alerts as explained in Parameters for Cloud Services.

As of SAP Focused Run 4.0, you can also define additional thresholds. See Additional Thresholds for Cloud Service.

To configure alerts, do the following:

  • Choose Configuration (gearwheel icon), then expand the Cloud Services panel. 
    The initial overview of services is displayed. 
  • Now, choose the name of a cloud service (link) in the initial overview. 
    The Configuration for Cloud Services pane for the individual service appears.
  • Alternatively, choose Edit (pencil icon) and then choose the name of the cloud service (link) from the Configuration for Cloud Services list.

On the Configuration for Cloud Services pane for the chosen service, you can define alerts manually, as explained in Parameters for Cloud Services. 

Note: As of SAP Focused Run 4.0 FP01, you can also define alerts based on standard alert configurations delivered by SAP. On the Configuration for Cloud Services pane, configurations of this type are tagged as “SAP Content”.  If one of the standard alert configurations meets your needs, simply set its Alerting Active switch to on. 

Alternatively, you can use standard configurations as templates for creating your own alert configurations. To do this, choose Copy Alert at the end of the corresponding row.

 

Consider Work Modes maintained in IT Calendar & Work Mode Management

When you maintain a Work Mode in application ‘IT Calendar and Work Mode Management’ for a Cloud Service no alerts are created during the Work Mode for the Cloud Service. For further details, see Consider Work Modes maintained in IT Calendar & Work Mode Management.

 

Delete Configuration for Cloud Services

To delete configuration for cloud services of the type Pull, do the following:

  • Choose Configuration (gearwheel icon), then expand the Cloud Services panel, and select Edit (pencil icon). 
    The Configuration for Cloud Services pane appears, showing a list of cloud services.
  • To delete the configuration for a specific service, choose Delete (trash can icon) in the relevant row.

Remember: The delete function is available only if data collection is deactivated for the cloud service. Otherwise, the icon is grayed out.
Note: The Cloud Services section under Configuration doesn't currently support deletion of configuration for push services.


SAP BTP Neo: Java Applications and Database

As of SAP Focused Run 3.0 FP03, the Health Monitoring app supports monitoring of Java applications in addition to databases. To check the configuration of these applications, choose the Edit button, then select a cloud service from the list, and choose the Data Collection tab.
To import all Java applications, choose the Import Application Names button. You can search Java applications by name. You can turn monitoring of each Java application on/off using the corresponding switch.

Note: By default, monitoring is switched off for all applications and must be switched on manually during initial configuration, if required.

To maintain monitoring of a database, choose Add Database, enter the database name, and save the entry. You can turn database monitoring on/off using the corresponding switch.

Note: In this case, monitoring is also switched off by default and must be switched on manually during initial configuration, if required. 


Report to copy settings of a cloud service from a source cloud service to one or several target cloud service(s)

You can create a report as described in SAP Note 3693092(opens in new tab).

Use this report to copy metric settings, threshold settings and alert settings from a source cloud service to one or several target cloud services. The note contains also an attachment which describes how to use the report. 

Additional metrics in historical status chart

The historical status chart was initially restricted to display data for only one Metric in the chart. As of SAP Focused Run 5.0 FP02 and for Cloud Services only, the historical status chart allows you to display additional Metrics within the same chart with following characteristics:

  • Display one additional Metric of the same Metric type (e.g. performance or status) of the same Cloud Service
  • Display the same Metric from a different Cloud Service of the same Service type (e.g. SAP HANA Cloud)
  • In total, you can display up to two different Metrics from up to six different Cloud Services at the same time in one chart

The new feature explained with an example:

  • The historical status chart was opened from Metric Host Disk Consumption which belongs to ‘SAP HANA Cloud’ Cloud Service APALRT_I (blue line)
  • Then additional Metric Host Memory Consumption (red line) of the same Cloud Service was selected from the value help with the red frame
  • Then additional ‘SAP HANA Cloud’ Cloud Service AP130423 was added from the value help with the blue frame. Because of this selection, two additional Metrics from Cloud Service AP130423 were added to the chart:
    • Host Disk Consumption (green line)
    • Host Memory Consumption (brown line)   

Custom metric analysis page

You can configure your own custom Metric Analysis pages for Cloud Services. For more information, see here.

Content updates

The content for the Health Monitoring app includes default configurations for metrics, alerts, and other settings. As a result, you can monitor cloud services immediately, without manual configuration. 

Each SAP Focused Run feature pack includes new content for the Health Monitoring app. These content updates are delivered via Software Center in SAP for Me. However, to find the correct version for your SAP Focused Run Release/Support Package please first check the correct SAP Note for your release (see instruction below).


To update content in the Health Monitoring app, do the following:

  1. Sign in to SAP for Me.
  2. Then, enter FRUN-CONT in the Search field
  3. Next, select the SAP Note with the content update for the SAP Focused Run Release/Support Package that's installed in your system. For example, if your system has release FRUN40 FP01, choose SAP Note 3245211(opens in new tab).
  4. Now, follow the detailed instructions in the SAP Note. These instructions generally include the following steps:
    1. Download the zip file with the content update to your PC.
    2. Upload the zip file with content update from your PC into the staging area of the Rapid Content Delivery (RCD) application by running transaction se38, entering RCSU_MANUAL_UPLOAD in the Program field, and then executing the program.
    3. Import content from the Rapid Content Delivery application into the Health Monitoring app as follows: Choose the Health Monitoring tile on the SAP Fiori launchpad. In the Scope Selection dialog, select all customer IDs. Choose OK and then Go. Next, choose Configuration (gearwheel icon at the top right of the screen). Open the SAP Content panel (see following screenshot) and choose Import.

 

Automatic Content Update

As of SAP Focused Run 5.0 FP01 Rapid Content Delivery (RCD) provides an automatic download of RCD content. Details about how to use this feature can be found under following link: Automatic Content Update.

Customer support

In case you encounter problems using or setting up Health Monitoring in SAP Focused Run, please create a case(opens in new tab) using the following components:

  • SV-FRN-APP-HM – SAP Focused Run – Health Monitoring

Please select your SAP Focused Run system when creating the case.