Specific Configuration: SAP Focused Run 4.0 FP02

To navigate to alerts, thresholds, and service-type-specific configuration, choose the name of the cloud service from either the initial or the configuration overview. 

Metrics and Alerts 

On the Metrics tab, you can view metrics and metric groups. A metric group consists of a set of metrics that belong together semantically – for example, the metric group Database Resources includes the metrics Service CPU and Memory Used. Metric groups and metrics are provided in SAP content or created by customers as customer content.

Each metric is sent with its technical name (for example, HDBMemoryUsed) from a cloud service to the Health Monitoring app of SAP Focused Run. If the content for a metric includes settings, the Health Monitoring app displays the metric in accordance with them. For example, if the settings for the metric HDBMemoryUsed include a metric name (Memory Used), Health Monitoring displays the metric with this human-readable name, instead of with its technical name. 

SAP Focused Run feature packs include an initial version of SAP content. This content is provided for cloud service types (for example, SAP HANA Cloud). SAP content is automatically applied to the relevant cloud services available in the customer system. Let's say a cloud service <a> of the type SAP HANA Cloud is available in the system. In that case, the SAP content for this type of cloud service is applied automatically to cloud service <a>. Corrections to or enhancements of SAP content are delivered via content updates. For more details, see Content Updates.

You can also create customer content. The most common way of doing this is by overriding metric settings included in SAP content with your own, customer-specific ones. For example, you can hide a metric included in SAP content by changing the Visible setting for the metric from ON (included in SAP content) to OFF. You can also create customer content by creating a new metric group and assigning an as yet unassigned metric to it. Unlike SAP content, which is for cloud service types, customer content is always for individual cloud services (for example, cloud service <a> mentioned above).   

The Metric Group Configuration table displays metric groups and metrics. The metrics assigned to a group are displayed under the corresponding metric group name. 

The following information is displayed for each metric: 

  • Name 
    The name of the metric group or metric. A metric name is displayed as a link. To edit the metric details, choose the link (see the Metric Details section below).  
  • SAP Content Icon  
    This icon appears beside the metric name if the metric is defined in SAP content. It doesn't appear alongside metrics that you have created (customer content).
  • Type
    Four metric types are available:
    a) Performance (for example, number of threads)
    b) Status (for example, version of an application)
    c) Quota (for example, disk utilization)  
  • Threshold 
    If a threshold is defined for the metric, a summary of the threshold settings is displayed in the Threshold column. For details, see Additional Thresholds for Cloud Service and Application Check Metrics.  
  • Visible 
    If there is a checkmark in the Visible column, a card for the metric is displayed on the Cloud Services page. To view cards of this kind, choose Cloud Services in the navigation on the left of the screen, choose a line in the Cloud Services table, and then choose the Cards tab.  
  • Delete 
    If this column includes a trashcan icon, you can choose it to delete the metric or metric group, depending on what the line refers to. You can only delete customer-defined metric groups or metrics. Metric groups and metrics delivered with SAP content can't be deleted.   

On the Metrics tab, there's a + icon (Add button) above the Metric Group Configuration table. To create a customer-specific metric group, choose this button and enter a name for the new group.  

To change the order of customer-specific metric groups, drag and drop them to a new position.  

The Other Metrics metric group lists metrics that are not included in SAP content or assigned to a metric group.  
To assign a metric of this kind to a metric group, drag and drop it to a metric group of your choice.

Metric Details

To display the metric details, choose the name of metric on the Metrics tab. You can then make your own customer-specific settings to override some of the settings delivered with SAP content. For example, to prevent the card for the metric from appearing in the card view on the Cloud Services tab, change the Visible setting from ON to OFF. If you need a setting that isn't available in SAP content (for example, a threshold or a link), you can create a customer-specific setting here. 

To store your customer-specific settings in the customer content for the cloud service, choose Save. 

You can override or create the following settings: 

 

Description 

The description text provides a brief explanation of the metric. 
It is displayed when you choose the ‘i' button for a metric card on the Cards tab for a cloud service.

 

Display Settings

Visible 
To display a card for the metric on the Cards tab of a cloud service, switch Visible to ON. 
To remove the card for the metric from the Cards tab of a cloud service, switch Visible to OFF. 
The following are default display settings from SAP content and can't be edited: 

Sort By
Choose Cloud Services in the navigation on the left of the screen, then choose a line in the Cloud Services table. Cards are now displayed on the Cards tab. When you choose one of these cards, a table containing lines for the card is displayed. These lines are sorted according to criteria specified in the Sort By setting – for example, sort by value ascending. While you can't change this setting here, you can switch between sort-by criteria on the Cloud Services tab.

Aggregation
Choose Cloud Services in the navigation on the left of the screen, then choose a line in the Cloud Services table. Cards are now displayed on the Cards tab. Each card displays an aggregated value. When you choose a card, a table containing lines for the card is displayed. The values of these lines are aggregated in accordance with the Aggregation setting – for example, the values displayed in the lines are summed, and the sum is displayed as the aggregated value on the card. 

Time Range
Choose Cloud Services in the navigation on the left of the screen, then choose a line in the Cloud Services table. Cards are now displayed on the Cards tab. When you choose one of the cards, a table containing lines referring to the card is displayed. 

Each table line includes an Open historical chart () button. When you choose this button, a chart is displayed showing the historical values of the label key/label value combination of the metric which refers to the table line. The historical values displayed refer to the time frame specified in the Time Range setting. 

Validity Period
This setting is not currently used. 

Threshold
A threshold defines when a metric or a label key/label value combination of a metric receives a certain rating – for example, green (ok), yellow (warning), or critical (red).  

If there's no threshold for the metric in SAP content, you can create one by choosing Add New Threshold. 

If SAP content includes a threshold for the metric, you can override the associated settings with your own customer-specific settings. If you later decide to replace these customer-specific settings with the settings from SAP content, choose Reset to SAP Content. 

Links
A link consists of a URL (for example, https://www.sap.com) and a link name, which describes the URL (for example, SAP). If a link is defined for a metric, the link name is displayed when you choose the ‘i' button on a metric card in the Cards tab for a cloud service. To call the URL, simply choose the link name. 

Alerts
The Alerts tab displays a table containing the alert definitions for a cloud service. 

Alert definitions that are included in SAP content have the text “SAP Content”. 
Customer-specific alert definitions don't have this text. 
You have the following options for using alert definitions:  

Option a) Reuse alert definition that has text “SAP Content” 
When you choose an alert definition that has the text “SAP Content”, the Assigned Metrics section shows you the metrics that this alert definition is assigned to.  
You can specify the following in the Alert settings section: 

  • Alert active 
    When you set the switch to ON, the settings in the alert definition are used when an alert is created. 
  • Notification variant 
    You can select a notification variant that is maintained in the SAP Focused Run app Alert Consumer Variant Configuration. In a notification variant, you can specify whether an e-mail or SMS is sent to a list of recipients when an alert is created.  
  • Outbound Connector variant 
    You can select an Outbound Integration variant, which is maintained in the SAP Focused Run app Alert Consumer Variant Configuration. The purpose of an Outbound Integration variant is to forward alerts to other apps. These apps can run in other systems.   
  • Severity 
    Specify a severity for the alert.  
  • Create For: 
    When you select ‘red metrics' the alert is created when the metric rating becomes red (critical).  
    When you select ‘red and yellow' metrics the alert is created when the metric rating becomes red or yellow. 

Once you've completed your entries, you can save the settings in the alert definition. 

Option b) Copy an alert definition marked “SAP content”
Choosing Copy Alert copies the alert definition from SAP content to customer content. You can change more settings in an alert definition belonging to customer content than you can using option a). In addition to the settings specified in option a), you can change the following settings: 

  • Category 
    You can select a value from a list (for example, Health, Availability, and so on). The alert category is used to group alerts in the SAP Focused Run Alert and Event Management (AEM) app – for example, to view alerts by category in AEM.  
  • Separate by label 
    Selecting a label enables you to create an alert for the different label key/label value-combinations of the metric. Let's say that a metric contains three label key/label value-combinations: Host/wdf01, Host/rot05, Host/wdf03. When you select ‘Separate by label': ‘Host', an alert can be created for each of the three label key/label value-combinations. Basically, this means that multiple alerts can be created for a metric.  
    If you don't select a label in the Separate by label field, only one alert can be created for the metric.  

Option b) allows you to assign one or more metrics to the alert definition.  
The settings in the alert definition are then used to create an alert for the metrics specified in the Assigned Metrics section.  

Option c) Copy a customer-specific alert definition (not marked “SAP Content”) 
When you choose Copy Alert for a customer-specific alert definition, the alert definition is copied from the customer content. In the copied alert definition, you can change the settings as described for option b).