Integration & User Monitoring

• Synthetic User Monitoring allows you to monitor user scenarios based on synthetic probes sent from robots, which can be deployed in different customer locations.
• Real User Monitoring provides measurement of different user request types, such as HTTP(S), SAPUI5, RFC and SAPGUI.
• Integration & Exception Monitoring provides monitoring of data exchange processes between different systems within a solution landscape or between systems and public cloud services.

Demo video: 

• Real User Monitoring
• Synthetic User Monitoring
• Create Custom Page in Synthetic User Monitoring
• Integration & Exception Monitoring

Application & System Monitoring

This set of applications can be used to manage systems and cloud services in a unified way. 

• Job & Automation Monitoring provides efficient monitoring capabilities of auto-discovered SAP standard jobs and selected SAP application jobs.
• Health Monitoring monitors cloud or on-premise based applications by using a unique approach in combination with adding context information.
• System Monitoring is the standard tool for monitoring of technical systems including their instances, databases and hosts

Alert & Notification Management

• This application is the central access point to handle alerts from different use cases like system monitoring, user monitoring and integration monitoring.
• Allows efficient handling of high volumes of alerts, based on a dashboard-driven approach.
• Integrate alerts coming from external monitoring systems into Alert Management (inbound integration), as well as forward alerts to external event and alert management or ticket systems (outbound integration).
• For System Monitoring, automated alert reactions, especially for production-down situations, are provided out-of-the-box. 

Analytics & Intelligence

• The out-of-the-box dashboarding and intelligence capabilities offer a unified shell as commonly used UI platform across all applications to enable a unified user experience.
• Seamless integration and customization of monitoring, alerting, and analytics enable a one-stop user experience.
• The infrastructure allows use case specific adoption of Artificial Intelligence as it makes sense and adds value, e.g. for automatic Metric Forecasting and System Anomaly Prediction.
• Tactical Dashboard can report the status of key performance indicators for your solution landscapes.

Root Cause Analysis

Root Cause Analysis consists of several different applications:

• Configuration & Security Analysis provides an overview of the changes that have been applied to systems, databases, and operating systems.
• System Analysis provides an overview on actual and historic monitoring data from the whole system landscape, with a drill down and customizing possibilities.
• Trace Analysis traces specific user activities across different SAP on-premise and cloud technologies.

Demo videos:

• Configuration & Security Analysis
• System Analysis
• Trace Analysis

Operations Automation

• Operations Automation for System Management in SAP Focused Run provides an easy way to document and optionally automate reoccurring operational activities as guided procedures. These guided procedures help the user to execute reoccurring administrative activities or alert reaction procedures in a guided and reproducible way. In addition, it is possible to automate the activities inside guided procedures and to execute them automatically with or without minimal manual involvement.
• Automated Health Checks complement deep-dive analysis of critical situations.

Demo videos:

• System Health Check.