SAP Mobile Services

Available Monitoring Content

CategoryTypeDescription
SAP Mobile Services MessagesMessagesCollects messages send from and to SAP Mobile Services

Connect SAP Mobile Services

To perform the necessary setup steps in the SAP Mobile Services, please refer to:

Setup Integration & Exception Monitoring

Activate Monitoring (Standard)

For monitoring categories using PUSH data collection the standard monitoring content is automatically activated during the setup of the PUSH monitoring in the managed service. These categories will already be active. You can check the successful activation in the Integration & Exception Monitoring application. 

  1. Open the Integration & Exception Monitoring application from the launchpad
  2. Open the scope selection via the target icon in the upper right corner
  3. Select your cloud service in the scope
  4. Click the rack-wheel icon in the upper right corner to access the configuration
  5. Expand the Configuration panel
  6. The activation status for your SAP SuccessFactors service should already be set to ON

For the categories using PULL data collection you still have to activate them. You can do this following the steps in the section below.

Adjust Monitoring and Alerting (Expert)

You can change which parts of the standard content are activated for each cloud service, activate and deactivate alerts or create own alerts with specific filters. 

  1. In the configuration panel, click on the name of the cloud service
  2. The "Configuration of Services" screen opens
  3. In the "Configuration for Services" screen, click the > button at the end of the line for the cloud service you want to change

Adjust Monitoring Categories

  1. Use the toggle button in the column Active to turn a monitoring category ON or OFF

Adjust Alerting

  1. Use the toggle button in the column Active to turn a standard alert ON or OFF
  2. Press the > button at the end of the line to access the detail setup for an existing alert or use the + button to create a new alert
  3. Adjust the display name if desired
  4. Expand the Filter Configuration tray
  5. Enter a filter name
  6. Select the filter category
  7. Maintain the available filter fields (see details below)

Available Alerts for SAP Mobile Services

  • Erroneous SAP Mobile Service Messages Detected (Single): Creates an alert for each failed message in SAP Mobile Services
  • Erroneous SAP Mobile Service Messages Detected (Grouped): Creates an alert if messages failed in SAP Mobile Services since the last data collection.

Available Filter Fields for SAP Mobile Services

The filter allows you to filter for specific messages. You find the values for the filters on the 'Status Details' or the 'Application Data' tab of the message.

SAP Mobile Services Messages

  • Application ID: The application sending/receiving the message
  • Direction: INBOUND or OUTBOUND
  • Feature: The message feature
  • Status: Status of the message (e.g. 503, 404 ...)
  • Status Group: Successful, Warning, Error, In Process, Canceled, Others
  • Status Details: Filter on the Status Text
  • User Name: The user sending/receiving the message