On this page you can find details on prerequisites, setup, housekeeping, and customer support details for Business Process Monitoring in SAP Cloud Application Lifecycle Management for operations.

Before you can monitor your processes with Business Process Monitoring in SAP Cloud Application Lifecycle Management, you have to connect your subscribed SAP cloud services to your SAP Cloud ALM instance. 

For SAP S/4HANA and SAP Business Suite you need ST-A/PI version > 01U_731.

Please follow the Enabling SAP Cloud ALM APIs guide in SAP Help  to retrieve your API keys (Clientid and Secret) and Host Name which you will need during the configuration.

To setup Business Process Monitoring please follow the monitoring setup guide:

• SAP S/4HANA Public Cloud Edition

• SAP S/4HANA Private Cloud Edition

• SAP S/4HANA On-Premise Edition

• SAP SuccessFactors

• SAP Business Suite

As a Process Monitoring Administrator, you can now manage the retention time of single business documents and aggregated data as follows:

• Retention Time (days) for Single Executions: Defines the time period for which data is retained for single executions (detailed business documents) for throughput KPIs.
  
  Enter a value between 1 and 30 that is up to half as high as the retention time of aggregated data.

• Retention Time (days) for Aggregated Executions: Defines the time period for which data is retained in the aggregated data history. Once the retention time for aggregated executions has passed, the data is deleted.
  
  Enter a value between 2 and 365 that is at least twice as high as the retention time of raw data.

The specified retention times are valid for all monitored systems and services.

Be aware that SAP provides you in fair usage concept 8 GB HANA memory per month. If you extend the given memory you might need to subscribe additional memory blocks with our BTP service SAP Cloud ALM memory extension.

In case you encounter problems using or setting up Business Process Monitoring in SAP Cloud ALM, please report an incident using the following component:

• SV-CLM-OP-BPM – Business Process Monitoring

Please select your SAP Cloud ALM tenant when reporting the incident.