Business Process Monitoring - Setup & Configuration

Find details on prerequisites, setup, housekeeping, and customer support details for Business Process Monitoring in SAP Cloud Application Lifecycle Management for operations.

Prerequisites

Before you can monitor your processes with Business Process Monitoring in SAP Cloud ALM for operations, you have to connect your subscribed SAP cloud services to your SAP Cloud ALM instance. 

For SAP S/4HANA and SAP Business Suite 7 you need at least ST-A/PI version > 01U_731, and keep them up-to-date. If you use ST-A/PI version 01W, please make sure to additionally implement the latest version of SAP Note 3462942 - Corrections for ST-A/PI 01W SP0 (framework) and SAP Note 3537655 - Corrections for ST-A/PI 01W SP1 (framework). Please also note the additional prerequisites and SAP notes in the respective setup guides below.

Please follow the Enabling SAP Cloud ALM APIs guide in SAP Help  to retrieve your API keys (Clientid and Secret) and Host Name which you will need during the configuration.

Setup

To set up Business Process Monitoring please follow the monitoring setup guide:

Delete Components

As a Process Monitoring Administrator, you can now also delete unused services and systems directly in business process monitoring, for example, if they no longer exist in your landscape or if you plan to decommission them.

To do this, open the Configuration and expand the section Managed Components. Then choose "Edit Managed Components".

Once you've turned off the data collection and deleted the additional configurations of the component, you can delete it from Business Process Monitoring. For more information, please also check Deleting Managed Components in SAP Help.

Housekeeping

As a Process Monitoring Administrator, you can now manage the retention time of single business documents and aggregated data as follows:

  • Retention Time (days) for Single Executions: Defines the time period for which data is retained for single executions (detailed business documents) for throughput KPIs.

    Enter a value between 1 and 30 that is up to half as high as the retention time of aggregated data.
  • Retention Time (days) for Aggregated Executions: Defines the time period for which data is retained in the aggregated data history. Once the retention time for aggregated executions has passed, the data is deleted.

    Enter a value between 2 and 365 that is at least twice as high as the retention time of raw data.

The specified retention times are valid for all monitored systems and services.

Additional Information

Customer Support

In case you encounter problems using or setting up Business Process Monitoring in SAP Cloud ALM, please report a case using the following component:

  • SV-CLM-OP-BPM – Business Process Monitoring

Please select your SAP Cloud ALM tenant when reporting the case.