The Events card on the Availability tab gives an overview of past and future events, both planned (such as major upgrades or maintenance) and unplanned (like service disruptions or degradations), with a potential impact on your cloud systems.
 

SAP strives for consistent, transparent, and timely incident communications for all cloud products and services.

In some cases, SAP may inform its customers about incidents that are later determined to have little or no business impact.

To ensure accuracy and transparency, SAP has introduced a notification called Impact reassessment. This allows us to communicate up-to-date and accurate information on all cloud incidents.

1. From the sidebar, select Systems & Provisioning → Availability tab → Events card.
2. Select the filter criteria you want at the top of the Events list.
3. In the list of events, click    to expand a list item and find the list of systems affected by the event.
4. You can also click Expand All in the card header to expand all list items at once. 
5. The Events card offers these links:
   • Click an event ID to enter the event details page, which lets you track the progress of the event, including event type, start/end time, duration, notifications, and affected systems.
     
   • Once you have expanded a list item, you can select a System Number in the list of systems affected by this event to go to the system details page.
6. If shown, the label SLA Relevant in the Event Type column of the table indicates that the event affects support level agreements as outlined in your cloud contract. 
7. You can export event information to an .xlsx file on your computer.